Ecommerce Website Design - Live Chat is an Asset to Grow Online Store Sales ECommerce The first step in e-commerce development is diverting traffic to the website. However, the success of an e-commerce website depends on how effectively it can engage the interest of customers, and convert that interest into a sale. This can be achieved by incorporating special design elements such as live chat into the website design. Live chat is the online equivalent of sales personnel in retail stores. Customers like to feel comfortable browsing through products. Unnecessary attention from sales personnel can make them feel crowded. Sales personnel stick around but approach customers only when they need help. The same works with live chat. It is always there, but customers can make use of the feature...