|
Get More Sales by Being More Personable
Saturday, June 9, 2012, 3:27 AM
[General]
Finally,Cheap San Francisco 49ers Jerseys, you should strive to stay relaxed when prospective customers offer objections. The best way to do this is to develop some good responses to the objection, and then rehearse these responses until they are second nature to you. With practice, you will know the right response to give when a potential customer objects, and since there are really only a few highly common objections, it is not all that difficult to plan in advance how you will handle them. Of course, the best solution is to prevent them from occurring by fixing the earlier steps of the sales process, but when they can not be avoided, this is a good next-best solution.
Copyright 2010, by Marc Mays.
Next, it is important to remember that there will be some times when you should not try to win customers over with a positive attitude. If your initial contact with a customer reveals that they are in a bad mood, then it is much better to gradually match their mood (voice tone and pace, body language,Cheap Archie Manning Jersey, and posture) initially. Then, as the call progresses, you can adopt a more neutral stance (tone, body language, etc.) after a few minutes, and see if they follow your changes. If so, then you can slowly become more positive. On the other hand,Cheap Darnell Dockett Jersey, if they still stay negative, then you should gradually move back to adopt the same mood (body language, posture, and tone).
Being more personable definitely can help you make more sales. There are three keys to becoming more personable: developing a good mood at will, paying attention to your prospective customers, and remaining cool under pressure when objections arise. Let's examine each in turn:
First, one of the keys to making more sales while appearing more personable is to not wait until meeting with a prospective customer to be in a good mood. This comes across as being inauthentic. Instead,Cheap Merril Hodge Jersey, practice changing your mood, so that you are in a good mood, even when no customers are present. One way to do this, is to remember past events in your own life, which are positive, humorous, or similar events which bring a smile to your face. With some practice,Cheap New York Jets Jerseys, this mindset will then become second nature to you when you are selling,Cheap Jabari Greer Jersey, and even in your personal life. The old cliché really is true: Laugh, and the whole world laughs with you; cry, and you will cry alone.
In summation, when you start off in a good mood, pay attention to your prospective customer and lead them towards a more positive mood (if possible), and stay calm in the face of objections, it is possible to close significantly more sales than you might with a less personable sales presentation.
|
Recent Blog Posts |