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    Effective Communications in Business

    Wednesday, June 13, 2012, 2:44 AM [General]

    Successful business is about establishing a win/win situation for both parties. By building good relationships with existing and potential future clients you can ensure that you remain a valued, trusted and respected contact in your particular field. The relationship is the key and can ensure that clients stay loyal whatever competitors are promising,Cheap Cameron Jordan Jersey, to entice them away. - Establish how you can help the other person. Find out what they need,Cheap Adrian Wilson Jersey, what they are looking for from the relationship. Demonstrate that it is of importance to you too. Mean what you say. This establishes a genuine connection. How to Develop Effective Communications in Business : - Don't be afraid of not selling. One of my clients, who regularly was the top sales person in the company, was quite happy to say to a client ' I can't help you today. What you have is better than what I am here to promote '. That way the potential client really trusted the judgment and advice being given and it built up confidence for future meetings. - Stay on point. It can be very easy to get distracted away from the meeting and chatter about secondary matters. This can be fine if both parties are interested and have time to spare. However if it goes on for too long,Cheap Kory Sperry Jersey, it can distract away from the business in hand and appear frivolous and unprofessional. Communicating is something that we are all doing constantly, both verbally and non-verbally. Scientists have, in fact, calculated that something like 85% of communication is done non-verbally, through body language,Cheap DeAngelo Hall Jersey, manner, attitude. We have all, no doubt, met someone to whom we take an instant like or dislike. Why does this happen and what can we do to improve our relationships ? In business it is important to maximise our opportunities for successful interaction. Here are a few hints to help improve our opportunities for success. Good Communications are about building rapport with the other person so here are some hints: - Disagreements and misunderstandings sometimes occur in business,Cheap Cardinals Jerseys, and can occur if things have gone wrong,Cheap Jacksonville Jaguars Jerseys, or if one person feels slighted or disrespected. It can be useful to firstly allow the complainant to vent their displeasure and then, after they have had their (uninterrupted) say, get out a notepad and start to list each negative point in turn. It's interesting how often, by staying calm and non-confrontational, how by this stage in the meeting, the original gripes have calmed down and become far less angry and damaging. - Be interested in what they have to say. Ask questions. Listen to the answers. Perhaps even reflect the answers back to demonstrate that you are listening in a positive, constructive way. Remember what you have been told. It can be useful to make notes after a meeting - children's names, hobbies, points of particular interest. That way you can refer back to your notes prior to a meeting or phone call. It helps build a relationship with the person.
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