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Sales, Duct Tape, And You
Thursday, June 28, 2012, 8:54 AM
[General]
Think about it - when you are buying something,Cheap Ray Nitschke Jersey, you want to be listened to - and not talked at. It is no different for your prospects, no matter how charming you are.
The fact is the more pertinent questions you ask, the better information you get - all while talking less. The result? Stronger connections with your prospects - and more sales.
You know it. So do I: duct tape can solve most any problem that man or machine can produce. Give me a roll of duct tape, and I'll fix it every time. As a grizzled sales veteran, I look back on my career and wish that I had taken a roll of duct tape with me on any number of sales appointments.
"How many sales have I lost because I talked about the wrong things, or just wouldn't shut up?"
And let's face it, listening is a lot less painful than using duct tape.
Let me explain. Like many in the profession, I used to think that my greatest asset was my ability to talk. My early sales training backed this up: talk about the product, talk about the customer and you'll make sales. And while I have experienced success in all points of my career, there does come a time to stop talking and listen. Yes, there have been times when a piece of duct tape across my mouth would have served me and my sales well. I have come to realize that the ability to talk can hurt as much as it can help. If you don't agree, ask yourself the following question:
There. You've done it. Actually, you have done two things. You've just asked yourself a direct question,Cheap Calvin Johnson Jersey, and in doing so, have just identified the solution to the problem - ask questions, listen, and talk less.
When you ask direct questions and listen to your prospects, two things happen: first, they tell you what is important to them - making it easier for you to give them what they really want and need; second,Cheap Stewart Bradley Jersey, you send the message that your prospect or customer is more important than you - which is something that will start your relationship off on a good foot, set you apart from your competition, and ultimately increase your sales. You will be surprised to learn how many sales people either don't buy into this idea, or give it lip service - and then keep talking.
Recommendations For Sales Mangers For Developing New Sales P
Thursday, June 28, 2012, 8:54 AM
[General]
So as to avoid any misunderstanding, when we talk about great sales training we do not,Cheap Marques Colston Jersey, under any circumstances, suggest sending recently recruited sales people to classes for weeks on end, filling them full of theory and only then letting them loose on your own clients. It simply implies doing anything you are able to to ensure that the recently employed salesperson has a fair chance out there with your customers and is effective as soon as possible.
Great training of recently hired sales people must therefore accomplish 2 distinct goals. It must give the newly recruited sales person a sense that they're competent and up to the new career, and it must ensure that they are really capable of achieving selling success promptly.
Finally, in their eleventh week they return to the head office. Here they're given feedback, their product know-how is deepened and they're in a position to swap experiences. This week concludes having a formal dinner party,Cheap Christian Ponder Jersey, with their partners, at the weekend.
This sales training article will take a look at the components of an in-depth sales development training course that's utilized by sales managers to grow self-confidence and competence in their recently hired junior sales people.
The following training course program is utilized by an assembly technology company which has more than 4,Byron Leftwich buccaneers Jersey,000 salespeople. It illustrates the shape that serious and very effective sales training takes.
In the ninth week the newly hired sales person goes out on their very own to their customers.
In their second week they stay at the head office for more product education.
In their fifth week they are given additional training covering motivation, working methodology, visit planning, area and client development.
In the 10th week they receive additional motivation, sales procedure and sales psychology training.
In week eight they accompany their area sales supervisor visiting clients in her own personal area.
A couple of days of their 6th week is spent in a sales group and the remaining 3 days are spent visiting new prospects with their area supervisor.
It is really unfortunate that "in at the deep end" sales training methods are even now widespread in numerous organizations. Do you have a comparatively high turnover rate in your newly employed, junior sales men? Dr. Hans Christian Altmann, the well-known motivation expert, says of this, "The top explanation is bad training". Dr Altmann additionally says that "The causes for a great number of resignations inside the first two years start in the first 3 months". The vast majority of sales managers underestimate the time required and effort needed in teaching newly employed sales people. Some are actually even completely unaware of their duty towards them. This lack of comprehension means that many companies still use in-at-the-deep-end approaches of developing where a recently recruited sales person is literally thrown in at the deep end with no any essential preparation and is left to either sink or swim. The better ones swim but the poor ones sink.
In conclusion, this in-depth 11 week sales training course fully equips a freshly recruited sales person with the knowledge, self-confidence and basic skills required for a long and productive career of selling for the company.
In their 4th full week they receive field training. In this 7 days the sales person is accompanied by their field trainer on client visits.
In their seventh week they also spend a couple of days in a sales group after which 3 days visiting new prospects with their area sales manager.
In their very 1st week in the brand new position, the sales man stays at the head business office. Here they are provided a tour of the company, presented with some essential knowledge and instructed about the organization philosophy. They in addition go through three days of specialist product training.
Their third week is also spent in the head office. In the course of this week they're given training in order that they comprehend the price and commission rate system and also the order-processing procedures. They meet their area manager in the branch office on Friday and are shown the sales area they're going to be responsible for.
This course of action may possibly make sense if a brand new sales man can be trained in a single working day and if all that were essential for sales results is diligence and good manners. But the process is as inhumane as it is costly if what you'll need are actually qualified and competent salespeople!
Unsolicited Advice From a Serial Shopper
Thursday, June 28, 2012, 8:54 AM
[General]
Well you don't have to unfortunately there are to many stores that don't understand this simple thing so ill say it again and for all those reading this who understand what I go through make sure to let the little boutique owners know that if we can see how it looks on a female mannequin then we can see how it will look on us,Cheap Baltimore Ravens Jerseys, and if we cant then they are making life more difficult for us and that means less money for them.
Ok, so here is some unsolicited advice from a serial shopper. I shop all the time! And when I say all the time I mean all the time! I go to the village, Soho, Manhattan, you name it. I love to shop. I love the people, the little coffee shops, the book stores, the whole experience. But what I love most (and the reason why I'm writing in the first place) is the clothing stores,Cheap Michael Strahan Jersey, from the big ones like Macys and century 21 to anthropology and banana republic all the way down to places like Lilith and pink loto (both small and awesome little boutiques in Soho,Cheap Earl Thomas Jersey!)
I mean, isn't that the point of display mannequins to begin with? That is why there is a mannequin business altogether. It's very simple to me. When I go into a store and want to know what's new the first thing I do is... actually before I go into a store, is look at the display in the window. I see a male of female mannequin all decked out in the latest new stuff then if I like what I see I go in and look at what the other display mannequins are wearing. It saves me so much time! Can you imagine having to go into a store and sift through a million deferent things in order to put together an outfit?
It's just great to drop in rite after a hard days work and see the latest and hottest in fashion. But hear is my question. It may sound simple and don't laugh at it as you read, but why are there some many stores that work so hard and hire so much creative talent to decorate their stores with funky furniture and modern art but don't use mannequins? I mean, I know I'm not a professional or anything like that but it doesn't take a genius to know that the more a person sees when she is shopping and the more it is laid out for her the more likely she is to go ahead and buy something.
Construction Leads - How to Find Your Targeted Market and Ma
Thursday, June 28, 2012, 8:54 AM
[General]
Construction worker looking for supplies: Most large companies already have a set supplier that they partner with. However, if you are a construction worker who does side projects yourself, you might need to buy supplies on an as-needed basis. Why not search the internet first for construction leads that can get you cheap or even free supplies? You might be surprised how many people give their extra supplies away for free just to get them out of the way.
Construction supplier looking for clients: In this case, of course you want to have an online website up and a few ads that say "we sell affordable supplies." But you can also go out looking for sales leads. You can target classified websites where construction workers are advertising they are available for side projects. Use their method of contact and inquire about their current method of obtaining supplies. Then, mention your business, the materials you sell, post a phone number or link to your website, and consider offering them a discount.
Construction worker looking for side projects: This gives you a lot more flexibility. Not only can you target companies who are looking for temporary workers, but you can also target homeowners looking for someone to help with their home renovations. In this case, you not only want to search job boards, but search for construction leads on classified websites where wanted services are posted.
In short, these are just a few of the many construction leads you can find online. So what are you waiting for? Now that you know what type of people to target online, you have a good starting point. It is time to get out there and generate leads. If you do it right, you are likely to find yourself making money, saving money,Cheap Dez Bryant Jersey, or even accomplishing both!
Construction worker looking for a job: If this describes you, you want to do most of your searching on job boards or classified websites where jobs are listed. What you are looking for are companies who are hiring full-time or part-time workers. You might even want to extend your reach by applying to temporary jobs, just to get your foot in the door. These temporary jobs may have your working during a full-time worker's vacation, working to replace a worker who was injured, and so forth.
There are lots of construction leads you can find online. Whether you search the internet yourself,Cheap Paul Hornung Jersey, hire a professional, or use a desktop leads generator, you will find lots of great information. If you are a construction worker looking for a job, you can find that job. If you are a construction worker looking for paid side projects,Cheap Hakeem Nicks Jersey, you can find them. If you are a supplier looking for customers, you can find them. If you are a construction worker looking for discount supplies online, you can find them too.
An important key to finding good construction leads online is to determine ahead of time what your targeted market is. This is someone who wants what you have to offer or someone who has what you need. If you'd like some examples, please keep reading on.
Closing Techniques - Hypnotic Techniques To Easily Close Sal
Thursday, June 28, 2012, 8:18 AM
[General]
A technique that is important to remember throughout the sales process is to pay attention to the emotions behind the prospective buyer's words. If you find that the prospect is in a negative state it may not be the right time to close a sale or you may lose it. Use other NLP techniques to lead them to a more positive state.
Submodalities are smaller parts of these senses and combine together to give us an understanding of the world around us. Here is an example of how this can be used with closing techniques. Suppose that you want to use a story to close on a deal.
Sometimes making a sale, does not mean that the sale will be today if there are other resources that need to be addressed first. Your respect and rapport with the customer could win you the sale tomorrow. Use you closing techniques wisely and you can see your sales goals soar.
If one of the tested techniques worked then they could move to Exit as the behavior was successful. If the behavior was not successful they would move to the Operate stage. This is where a new behavior would be attempted.
In the case of using a story in the compendium of closing techniques, a new story,Cheap Michael Strahan Jersey, a different ending, a joke added, or using another in your compendium of closing techniques could be employed and tested.
There is more than one kind of closing strategy and sometimes a sales person must learn new ones if their old strategies do not seem to work anymore. Neurolinguistic programming offers some different strategies that can work as closing techniques.
You would judge the success of your closing techniques by whether you see, hear or feel what you imagined through the submodalities. Did the reality match what you pictured?
Be patient with the customer and be respectful of their resources such as time,Cheap James Jones Jersey, money, and family. If the customer needs addresses these be respectful and do not push your closing techniques too soon.
There are examples of closing techniques that apparent work that sometimes uses the letters ABC which means- always be closing. This means as you are going through the sales process that your mind is always imaging the closing.
This keeps your mind focused on successfully closing, controlling your mind from the first hello, to always have positive expectancy for the sale and seeing it as already accomplished fact.
One of the simplest closing techniques is based upon the TOTE model. This represents - Test, Operate, Test, Exit. This can be applied to closing as a certain approach is used first to test the waters.
You could use these submodalities to assess whether or not your closing techniques are a success. If you think about making the sale in your mind using the closing techniques of telling stories you might even hear your own voice telling the story.
If the new behavior worked then the sales person would exit the process. If not, they'd move to operate, essentially to try a new variation.
Do not overdo the closing techniques. You may find you at closure and then talk too much and bring them right out of the sale mode. You need to know when you have closed the deal and stop -- to prevent over doing your close. This can happen because the sales person is so afraid that the customer will say "no" that they just talk too much and push too hard.
Suppose the sales person uses a joke or story at the end of their sales pitch as a way to close a deal. First they would test it. Does the story really work? Do people get it? Are there a higher number of sales when they use the story? Do these type of closing techniques really work?
Another technique is just being silent and allowing the customer to respond. No pressure on them whatsoever,Cheap Limas Sweed Jersey, you are just listening and allowing them to let you know their needs. You can finish it with a well-structured closing to cinch the sale.
NLP submodalities can be added to the TOTE process for closing techniques. Modalities are the same as our five senses - hearing, seeing, feeling, tasting and smelling.
Instead of just testing it, you would use submodalities to test its effectiveness. You just imagine in your mind a picture of closing the sale and you would try to hear and feel what was going on. These sounds and sights would be the modalities. The submodalities would be making the picture larger, the sounds louder and feelings more intense.
Boost Sales Conversion With 3 Highly Effective Persuasion Te
Thursday, June 28, 2012, 8:18 AM
[General]
3. Show Your Expertise
1. High Energy Levels
If there's one thing I can be sure of in sales it's the fact that people are quicker to buy off people they like. When people get on well with people it not only helps to close more deals but can also speed the process up considerably too. If a customer likes and trusts the sales person they will often skim over certain procedures because they have that gut feeling that they will get the right treatment. There are four key elements that can really help to build relationships quickly and if they can be used together the results can be quite astounding.
Show that you genuinely care and most people will take an instant liking to you.
What a lot of people don't understand about closing the sales is the fact that it should be the easiest part of the deal. It should be the easiest part of the deal if you have done the groundwork properly and if you know how to prepare a customer for that moment. Closing becomes easier when you create rapport, when you show that you really care, and when you come across as the true sales professional.
Mirroring can come in many shapes and forms but it's basically mimicking what the customer is doing to make them feel more comfortable dealing with you.
Adaptability
Empathy
Humour
I used to draw on this technique during my own selling days and I'll tell you why. My own voice tends to be a little low and at a medium pace on most days and this is what I used on most of my sales calls. However there were days when I had to up the pace in what I would call "massive action" Basically I needed more sales to get me on track or to get ahead of the curve. I started to notice a pattern on these days. When the momentum started to flow and the sales started to grow, I felt that my voice was getting more energetic and the pace of my speech seemed to move up another gear into a higher acceleration mode. What did this do to my level of persuasion with customers? It seemed to have an almost magical effect and on certain occasions I was truly shocked at the way people reacted to my pitching. Looking back at those days, especially in the timeshare and the insurance business, it all came down to my energy levels. I'm not so sure it would have been possible to maintain those levels of energy on a constant basis, because it does drain more of your energy without doubt. However if there's a time when you need to close more sales,Cheap Braylon Edwards Jersey, you need to increase your energy levels.
If there's one thing I don't like when I'm talking to a sales person it's that sensation that he or she is bluffing the answers to my questions. It's irritating because if they can't give me the facts, how am I supposed to put my blinding trust in them. The bad news is that it's a very common phenomenon in sales, and few businesses seem to care as long as the money rolls in. Well they should care because it not only influences sales conversions; it more seriously affects repeat business rates. People will often not return to make another purchase if they feel the sales person they dealt with didn't know what they were talking about. I can understand a sales person not being very knowledgeable if they have just started a job,Cheap Brett Favre Jersey, but there are too many sales people who are experienced and still have poor knowledge of their industry and their competitors.
2. Build Instant Rapport
I had recently been asked by a friend of mine to come up with the three most persuasive selling skills I could think of that would help him close more sales. I gave it some serious thought and here are the three most powerful techniques that I came up with:
Mirroring
I know some people don't think they are funny enough but if you're short on inspiration, get some ideas from books. It will often make a difference to someone else's day so it's well worth it.
Building rapport requires a certain amount of patience and the ability to be flexible. If someone asks a stupid question,Cheap Ryan Clady Jersey, never snap at them. Instead, smile in your mind and be as helpful as possible. If you want to close more sales you have to work with all kinds of people, not just the ones you like.
So how do you make a customer feel comfortable about your level of expertise? Well I would start by learning the language of your industry. I believe it's important to insert the odd technical term to show you know your stuff. Now don't get me wrong here, we don't want to confuse the customer with a load of terms they can't understand. It's more about inserting the odd phrase or specific term in your speech or writing to impress. Expert terminology will give you a much more professional image and that's exactly how you get people to trust you.
Increase Business With Existing Customers
Thursday, June 28, 2012, 8:18 AM
[General]
Guess what they will be glad you did!
What you want is to keep getting information out to your customer so they don't have to research what you do. Then make sure that they know you can offer same or similar services/products that they are getting from your competition.
The whole focus should be on sales and not just how salespeople are doing but how to generate more business. The second should be on incentives and sharing the wealth with staff. No one would hesitate to pay a plumber top dollar for his services but these same people won't go for spit to expand their businesses by sharing the wealth with the people who are lining their pockets in the first place. I have seen it so often. Small companies will hire one of their loser relatives and pay them instead of the real achievers on their staff.
Here are some other ways:
Most small companies have limited resources of personnel and time. Salespeople go where their pockets take them, owners are spread out doing a gamut of things and customer service is trained to take and turn over calls quickly. So how do you get more business from companies you are currently doing business with?
1. Don't just send out new items or literature without highlighting the contents of the envelopes,Cheap Brandon Jacobs Jersey, such as,Cheap Paul Krause Jersey, Enclosed Literature Requested or offer a time incentive to purchase.
2. Streamline the enclosed information to be easily read and digested in a matter of minutes.
3. Make sure key companies are assigned to your sales' staff so they can develop more business and have customer service work with sales with training on when to turn the call over to sales.
4. Have sales search the Internet and check out every customers' websites to see the items they carry. Then call the customer stating you have seen such and such on their website and did you know we offer this? Most customers don't have the time to find out what YOU sell. YOU have to tell them.
5. Offer a bundle package if the customer starts to buy other items not previously bought from you.
6. Make sure your mailers have more pictures than words.
7. Do a test mailing with a survey.
8. Add to your mailing that a $50 coupon offer is enclosed if your online survey is completed or some other offer.
9. When talking to customers ask the right questions to maximize your information gathering and not waste their time.
Painstakingly as is sounds repeated phone calls must be made to existing companies to screen them for potential new business. Try doing this in the off months when your customers may not be as busy and might welcome the opportunity to talk.
Let's say you have worked with your staff and have things in place that the incentives will allow them to get more business.
Knowledge might be power but information helps you decide where to spend your time and money. Instead of trying to always get new business try getting more from the customers you have.
Remember, generally, no one gives all their business to one vendor but what you are trying to do is get the lion's share. Even if you don't now,Cheap Ndamukong Suh Jersey, some reason might be don't have or aren't able to offer what the other guy at this time but this might be indication of where to grow your own business when expanding.
How Realtors Can Use Email Newsletters to Increase Sales
Thursday, June 28, 2012, 8:18 AM
[General]
Did you know that the average realtor is on the transaction side (either a buy or a sell) 7 times a year and make an average commission of $7,414 per transaction? This means that the average realtor makes $51,898 per year.
The nice thing about an email newsletter is that it doesn't have to take a lot of effort each month. If you are going to showcase new homes you have for sale, in most cases you already have the pictures and the write-ups on the home. All you have to do is transfer this information to your email newsletter. A newsletter can showcase the neighborhood you sell in, maintenance tips, property tax information, housing statistics for the area, just about anything that is relevant can be added to a newsletter.
Here is some background and assumptions. An email newsletter typically has an inquiry rate of 5% and I am going to assume that if someone contacts you about a home they saw in your email newsletter,Cheap Laurent Robinson Jersey, that they are pretty serious about potentially purchasing that home. I am going to assume a close rate of 20% on people who have contacted you about a home in your newsletter. One last assumption is that a homeowner purchases a home every 7 years then the odds of them purchasing a home each year is just over 14% or 1 in 7.
Even with just 100 subscribers a month, you have the ability to sell 1 home per month for 12 a year, which are 5 higher than the industry average.
An email newsletter doesn't just have to be for Realtors, it can work for anyone in sales.
So I will combine this information to show how a real estate agent can potentially increase their income by double or greater by using an email newsletter.
So if you have a newsletter with 100 subscribers and you grow the subscriber base by 10% a month, within a year, you will have approximately 264 subscribers. With the assumptions above applied, you can expect that within a year you will sell 15 homes through because of your newsletter. This is more than double the industry average. This would mean that you could add an additional $111,210 in commissions each year.
Did you know that the average homeowner purchases a house every 7 years?
In addition to this, an email newsletter service is relatively inexpensive at about $19/month for up to 500 subscribers. This means that for less than $240 per year,Okaland Raiders Jerseys, you can make up to $111,Cheap Miami Dolphins Jerseys,210, which is a 46,336% return on investment.
A Swipe Machine is Reliable and Fast
Thursday, June 28, 2012, 8:17 AM
[General]
When a business is looking to increase sales they must look at the most important factors. These factors are that what ever option they choose it must be reliable and fast. Another important aspect is the fact that the option must be cost effective. A swipe machine or PDQ terminal is a way to accomplish a business's goals without compromising.,Cheap Jermichael Finley Jersey
If your business does not have an internet presence or telephone ordering nor plans to get them in the future then in-store terminals are suggested. These terminals sit on the counter and require the consumer to swipe their credit card or debit card and follow the instructions provided on the screen to complete the transaction.
The use of these terminals has become very popular and the demand for new technology seems to increase with each passing day. In a given day it is common to pass by 25 or more of these terminals just on your daily routine. Each store you visit probably has several located on their countertops.
The equipment is very reliable, fast, and cost effective. Installation is a breeze and obtaining a merchant account for sales is simpler than ever. There are many options when considering where a business should get a merchant account from but it is important to do research and find the best deals.
Your business should have a merchant account set up and equipment installed as soon as possible to maximize the potential for sales. Consumers are more inclined to make bigger purchases using credit cards than at any other time in history. Accepting cash and checks is the way of a dying business; do not let your business die. Set up a swipe machine today and let your customers commence swiping,Cheap Chiefs Jerseys!
o Is it portable or in-store?
o Is a printer available/accessible?
o What fees are associated with the machine?
o Is the machine consumer friendly?
o Are transactions instantaneous?
o How much does the equipment cost? (Payment gateway,Cheap Jermaine Gresham Jersey, etc.)
This machine can be vital to the success of business. Allowing customers access to purchasing items or services using a credit card of debit card has become a constant part of sales. Each day that a business does not accept credit cards or debit cards they are costing themselves valuable sales.
Each company will have an established set of fees as well as other costs when setting up the account. Some companies will offer free equipment. This sounds very enticing; however it is important to acquire the right machines for the job. A business can determine what type of machine is needed by simply answering a few questions about themselves.
Whether or not your business requires a portable or in-store terminal is very important. Portable terminals used to be mainly for traveling or seasonal merchants however they are now used more commonly by all types of retailers. The reason for the higher demand of these types of a swipe machine is the increasing demand for purchasing over the internet or via telephone. A portable terminal allows for the credit card or debit card numbers to be entered in manually instead of the usual swiping.
Some of the most important questions when acquiring a swipe machine are:
Wholesale Sources - 4 Wholesale Tips You Must Follow to Make
Thursday, June 28, 2012, 8:17 AM
[General]
#4. Make Money Selling Wholesale Products
If you want to make money quick the easy way to do is buy from wholesale and sell in the retail market. Here are some tips on how to find a wholesaler,Cheap Johnny Knox Jersey, ways to negotiate with them and how to make money from your wholesale products.
Run a flea market. Lot of people do go to these markets and you can buy items online and sell them in the flea market. Visit the market first and see what is not there and then buy them on the internet so you will have a little competition.
#2. Wholesale Negotiating Tips
Research is vital to make money from wholesale goods. Pick at least 5 products and use Google free keyword tool to find out how many people are searching for your product per month. If the result is 4 thousand or more searches then the item is in demand.
#1. Research Market
#3. Verify all Wholesalers
Never pay any wholesaler without negotiation. Remember if you don't ask for it you don't get it. Speak to them that you will come back again if you give some discount, because wholesaler loves regular customers. Also ask for their slow selling products,Cheap Art Monk Jersey, they will give very good discount.
Once you are up and running and you know what your best items are, create a website and sell your hot selling and regular items on your website. It will also give you a reputation because website is must to run a business.
Once you have your product now it's time to make money and the best place to sell your products is on eBay. You will be surprise how quickly you can become a power seller. There is millions of hungry buyer looking for bargain all over world.
Before you make any purchase from wholesaler you should verify them. Make sure they have full business address. They should supply the land line contact number. Always give them a ring to verify and ask few questions,Cheap Jack Youngblood Jersey, they should say their name and company name to start with and they will give you a details answer for your question, not yes or no. If they ask you to wire the payment then keep away from them
We Are All in Sales
Thursday, June 28, 2012, 8:17 AM
[General]
Teachers
People are always observing other people. If somebody had observed you all of last week, what might he/she have thought you were selling? Be aware that every single one of your actions,Cheap Terrell Suggs Jersey, attitudes and behaviors represent who you are and what you "sell."
Employees
It doesn't matter what kind of job you're seeking you are selling one thing and one thing only, YOU! First impressions always matter and when you're seeking a job, it matters more than you know. Your appearance and attitude are a piece of your selling package. Dress appropriate and be confident. You must confidently sell your skills, your abilities, your knowledge, and you must convince the potential employer you are the best candidate by showing how you will help their organization achieve their goals.
Job-Seekers
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The biggest stumbling block I've had to hurdle over as a business owner has been the vision I carry in my head of a salesperson. My vision is the used-car salesman in a cheap suit, with lots of gold chains with a huge gold medallion, slicked back greasy hair, he's short and pudgy, has a thick accent making it sound like he's from the Bronx, and he's trying to sell me a bright green Lincoln that I don't want or need!
Whether you're the lowest person on the proverbial totem pole or you're the boss, you're a salesperson! Whenever you seek a promotion, you need to sell your skills, abilities, and your potential. Sometimes you have to "sell" in order to get people on your team, to see things your way, to help accomplish a specific goal.
Whatever your job is outside the home, inside the home - you are a salesperson,Cheap Brian Westbrook Jersey! It's no easy task to get your kids to do their chores on a regular basis is it? You probably have to use some authority and power along with your negotiation skills. If you have a picky eater, you have to sell those meals in order to get the child to eat or try something new.
Years ago a friend, who is a teacher, told me two things she would never, ever do: sales and public speaking. I challenged her that she does both of those every day she is in her classroom! Granted kids don't buy their grades; however, I would argue that a teacher sells the benefits of getting good grades and passing classes. Teachers earn the trust of their students, teachers want the best for their students, and they provide an opportunity for their students to develop skills they will use the rest of their lives - if that's not the beginning of a sales process,Cheap Colt McCoy Jersey, I don't know what is!
Coaches Challenge
We've all had the horrible sales experience, I could probably write a novel on my experiences alone! Rather than doing that, let's think about sales in a different way. When it comes down to it, every single one of us is a salesperson. I know what some of you are thinking, so just bare with me here and read on...
Parents
Keys to Selling Success - 3 Simple Persuasion Techniques
Thursday, June 28, 2012, 8:17 AM
[General]
As a salesperson, you already know the value of persuasion within your customer interactions. Knowing how to positively influence your customer toward a desired end is helpful and must be non-intrusive. These aren't mind-games or "dirty psychological tips". The following 3 simple persuasion techniques will have a tremendous psychological effect, but that effect will be subtle and tasteful. Remember,Cheap Isaac Sopoaga Jersey, it is in your best interest to offer quality service to your customer, so this isn't about controlling someone's mind so much as it is about helping your customer to see the value of your unique solution.
Nod - when you nod your head slowly, you're communicating that you're attentive and on track with the customer's concerns.
Posture - stand tall, convey confidence.
3. Personalization
1. Body Language
Tilt Your Head - when you tilt your head to one side,Cheap Jonathan Stewart Jersey, you are subtly displaying a sort of openness or vulnerability; this is a great trick to use frequently and shows that you understand what your customer is saying while conveying genuine concern.
2. Observation
Facial Expression - this one's easy: SMILE!
Eyes - make eye contact (this is KEY!); also, be sure that when you smile, you're smiling with your eyes, too!
This one's easy,Cheap Charles Mann Jersey, and fun! This simple persuasion technique requires simply that you take notice of your customer. Be observant of their dress, their carriage, their articulation, etc. Find something to compliment. Whether it's a cute set of earrings, a well-coordinated outfit, or a professional attitude, draw attention to those qualities that make this customer unique. Don't dwell on them; merely mention your observation(s) casually and respectfully, then move on. Making your customer feel good about themselves is a great way to subtly influence their psyche!
If you've made a good introduction, you already know your customer's name. If you haven't gotten their name, do it! Addressing a customer more personally than merely "Sir" or "Miss" has a profound psychological effect and will make the customer feel more at ease around you. It implies that you care and conveys confidence, warmth, and concern.
Your body language is a separate topic all by itself, but the thing to remember is that about 80% of human communication occurs non-verbally. Interestingly enough, the majority of your communication with a customer is through body language, not spoken word! In fact, people (especially women) will automatically and subconsciously read body language in order to identify whether or not the words they hear are honest! If you know how to leverage body language to your advantage, you will notice incredible results from this simple persuasion technique!
Here are a few ideas:
Open Gestures - keep the palms of your hands facing upward or outward toward your customer as much as possible; try not to cross your arms. Open gestures and exposed palms imply openness and helps to make your customer feel comfortable and secure with you.
4 Essentials to Business Success
Thursday, June 28, 2012, 8:17 AM
[General]
Attracting prospects. Attracting Prospects is vitally important to the life blood of any business success. Whatever means you use to attract prospects, don't be boring and like everyone else. Be creative, bold, unique and exciting. What makes you business different and more appealing than your competition in the market place? When you answer this question you have the beginning of a great marketing campaign.
The number one way of attracting new prospects is "word of mouth" from your present happy, satisfied and loyal customers. This is why the most important thing you you do in your business is to make sure your employees, your product and service are excellent. The Stew Leonards Grocery Store in Norwalk Ct has a sign etched in stone that reads, OUR POLICY Rule #1. The customer is always right. Rule #2. When the customer is wrong, refer to Rule # 1. His employees are well trained, have a positive attitude, helpful and live by this rule. Go to his web site and see how he started and what taking care of customers can do for your business.
Converting - Prospects to Customers is the art helping them buy. Jeffery Gitomer, speaker and author of many books on sales says, and I agree, "People Hate to be Sold but Love to Buy". Sign up for his free ezine at gitomer.com. Most business owners don't like this part of the business, but this is so important to your success and you have to be constantly converting prospects to Customers ( Clients or Patients). Train all your employees in sales and excellent customer service. A great example of this is the Apple store. You can go into any Apple store and everyone is helpful,Cheap Robert Mathis Jersey, friendly, with up energy. They don't try to sell you anything but you want to buy. If you and your employees are helpful,Cheap Dermontti Dawson Jersey, friendly, have a yes attitude and believe in your product or service then this shouldn't be that difficult. When you think about it everything we do requires some form of persuasion, whether it's trying to persuade someone to your point of view, your suppliers/vendors for better terms or the Banker for a line of credit. Learn the art of persuasion or fail, so get good at it. And it begins with a great attitude.
Attracting Prospects, Converting to Customers, Leveraging for referrals and Retaining as clients.
Some ways of attracting prospects:
Retaining - Customers, Clients or Patients. Stay in touch with them. "Out of sight, out of mind". Develop a survey form and send out or put in every package to find out how you did in their eyes. Give some incentive for them to return the survey. This is so important to the success of your business that it is amazing how few businesses do it. You will be surprised how many customers will returned them. Always call and thank them. If they had a great experience and tell you about it, you have the makings of a testimonial or referral. This is a good time to ask if you can use their comments in your marketing material. If the experience was bad then you have an opportunity to correct the problem, apologize, tell them how you corrected the problem and how much you appreciate their business. You might want to make an adjustment in their purchase or next order.
Leveraging - Customers for referrals. Once you have converted the prospect then the next step is to make sure your customers get what you promised when you persuaded them to buy or use your services. If their experience with you business is as good or better than you promised and you go the extra mile to make sure they are blown away, then they will be delighted to recommend your business to others. Don't shy away from asking customers for referrals even testimonials. Here is where the art of persuasion is important to your business again.
Today you have to have a good Web Site. Targeted Direct Mail for your business and web site. Targeted E-mail campaigns. Newspaper, Magazine advertising. Radio and TV advertising. Coupons. Good Signage. Networking groups as well as internet social networking. Cold calling and it can be fun if done in the right frame of mind. Always, always and always capture and build a data base of your prospects,Minnesota Vikings Jerseys, customers, clients or patients contact information including e-mail address.
Value Selling Selling the Value of the Relationship
Thursday, June 28, 2012, 8:17 AM
[General]
A third person might be loyal to the brand, or enamoured of the comfort of the seats. Yes, those may be features, but they provide both a physical and emotional value to the consumer.
There is an old children's story about the Learning Song. It recites the mantra, "Learn to know before you go. Steady, steady,Cheap Lance Alworth Jersey, 'til you're ready." That mantra is an essential foundation to learning how to sell a relationship - a cornerstone of Value Selling.
Failure, in Value Selling, is failing to obtain what is best for the customer, regardless of the consequences to yourself. And, therefore, Value Selling is an unpalatable concept for many aggressive salespeople. Value Selling is what this, the third in the series of articles, is about, and is what all of the article that we re presenting are about: how to impart value to the customer, at all times.
A relationship never is one-sided. It requires the active participation of at least two parties, and the acceptance of that relationship. It involves common ground, and benefit to the parties. Of course, a bully/victim relationship involves two, and the acceptance of the parties of the roles they play. It, fortunately, is not a durable relationship. A thief/victim relationship accepts that the victim is unable to respond appropriately, and is even less durable than the bully/victim interactions. A sale without a valued relationship, in my view, has elements in common with the thief/victim one.
Now, the task of "knowing" has become a little more complex. You need to know what it is that you need to know, in order to solidify a relationship.
Consequently, we should redefine relationship, in our context, then, as being a "valued" relationship, which,Cheap Laurence Maroney Jersey, of course, leads us back to the concept of Value Selling.
Relationship selling is a well-established concept for successful salespeople. However, conventional methodology focuses upon the attempt to convince the client that you, the salesperson, is the ultimate partner in their search for the product that you wish to sell them. This presupposes that you believe that you know what the client wants, better than the client knows, himself. The idea is fraught with self-serving ideology that often leads to failure. Of course, failure is a subjective term, as well.
You also need to be able to evaluate your customer's priorities in relationship to the property being considered for purchase. You need to investigate, ask questions, listen, understand, filter and sort. This is a "bottom up" approach to sales, where you gather and glean information before imparting your knowledge to the client. Unlike more direct,Cheap Nick Collins Jersey, aggressive sales tactics that employ a "top down" approach, you need to know before you go."
I have alluded to the need to know before you go in a Valued Selling Relationship (VSR). What do you need to know? Aside from all that your product or service offers, you need to know two other critical things: what do you offer, and what does your client need? What is your value, then, to the customer? What is your product's value? That will change from client to client, even when your product does not.
My Prius has three intrinsic values to me. It is economical. It is environmentally responsible. It sends a message as to my commitment to my beliefs.
There is much more involved in VSRs, particularly as it relates to Value Selling. However, these will be elaborated upon in future discussions. Like you and your relationship with your client, we are looking to build a VSR with you, our reader. So, stay tuned!
My wife finds the value primarily in its attractive styling (for her), and its economy. Indeed, the first decision she made bout the car was its colour!
The Power of Persuasion - Tips on Reading People Instantly a
Wednesday, June 27, 2012, 7:25 AM
[General]
After reading people instantly, it is not already very difficult to get what you want. The question is, can you master and learn reading people instantly in a very short time?
The second tip is read the facial expression and emotion.
These persuasive actions may include conversation if you apply this in marketing and sales. And the third tip is harvest all you want.
Reading people means that by just looking at that person, you already know what kind of person he is. Through this, you already know how to approach that person.
This is the first step in gathering the information and to formulate your persuasion strategies before you attack. The information you are gathering here is the character and attitude of that lady. Example is,Cheap Art Monk Jersey, look at her actions, her friends, is she talkative, how she dress, and just like that.
Another example is, when a lady likes a guy, what do you usually see from her? Ladies will start to get the attention of that guy, give a very attractive and sweet smile or even seduce that guy. Is that true ladies?
Well,Cheap LaDainian Tomlinson Jersey, if you are really serious in getting all you want, just visit for an instant learning and strategies.
For example, a guy is courting a very beautiful lady,Cheap Jason Witten Jersey, before that guy starts to court that lady, he will first observed her and study her by just looking at her. I know asking some questions from her friends also helps a lot but it takes time. That guy really wants to get her in that same day.
This time, you already made some actions, persuasive actions to get what you want. That lady did some persuasive actions to draw the attention, ignite the emotion of that guy an easily gets what she wants.
The first tip is observe and plan.
Sales Tips - Latest 5 Amazing Sales Tips For Successful Sale
Wednesday, June 27, 2012, 7:25 AM
[General]
3. Nurture your business relationships with your clients. You would want your previous customers to keep on coming back for more so you can maximize your revenue. Aside from giving them great experience on their initial purchase and making sure that they are 100% satisfied with their purchase, it would also help if you maintain an ongoing communication with them so you can keep them posted about your products, new services, and promotions. You may also reward them each time they make a purchase to promote customer loyalty.
2. Watch your tone. As a salesperson, you need to master using a tone that is very pleasant to the ears of your prospects. You must be able to use your voice to emphasize the importance of your marketing messages and in expressing emotions. This is extremely crucial if you are doing sales over the phone. Your tone must reflect confidence, assurance,Cheap Colin Kaepernick Jersey, and strengths.
Here are the five most effective sales tips that you must seriously consider if you want to boost your sales by up to a hundredfold:
5. Follow-up on your leads. Keep in mind that it is not a lost sale unless your customers go with your competitors. Follow-up on your leads at least once a week. You can call your prospects or send them an email. Each time you do, make sure that you properly build up your offerings and that you create a need for them to easily close a sale.
1. Know how to create a serious noise in your chosen field. Keep in mind that the competition in the field of selling is very tight right now. Thus, it is very crucial that you know how to capture the attention of your prospects. Aside from launching an aggressive marketing campaign,Cheap John Hannah Jersey, it would also help if you can run several advertising gimmicks (sales, promotions, discounts, games, raffles,Cincinatti Bengals Jerseys, etc.) that your potential clients will find exciting and rewarding.
4. Get it "write" If you intend to use sales letters, article marketing, blogging, and ezine publishing in selling your products and services, you will need to hone your writing skills. It is not enough that you are able to put your ideas into writing. If you want these tools to really work for you, you will need to make your content sound persuasive and compelling that your clients will be enticed to buy after they are done reading.
The Commission Conversation
Wednesday, June 27, 2012, 7:24 AM
[General]
3. What the post-sales relationship looks like: After a prospect becomes a client how does the organization supports and nurtures that relationship. Again, take a close look at roles and process to understand the responsibilities and contributions of the various individuals or groups are in association with that process.
While some compensation models may be perfectly suited for a commission only program, I do not embrace the notion that one-style fits all in the ever changing sales arena. Before you start drawing up a compensation plan understand your process, know who plays a critical roles in your growth model, and reward your team for the successful contributions for both growth and retention.
5. Create a financial model that provides incentives to everyone: I am a firm and passionate advocate for the highly interactive, engaged and empowered team. Compensating a lone-wolf sales professional solely on production that is dependent upon others does not bring strategies and teams together -- it divides them. Offer performance based, performance related compensation models to the team and reward the team for their outcomes. This puts the sales professional in a leadership role to manage strategy, process, and the internal/external relationships necessary to steadily grow revenues.
2. Who else gets involved: Understanding those people that have become part of the process is a required informational piece. Before you can reward anyone for the results of the organization, you need to know what their specific roles, accountabilities,Cheap Randall Cobb Jersey, contributions were in relationship to the sales process.
I have long been a passionate proponent of commission only sales programs (including draw against commissions). While revisiting the wide ranging reality of the sales professionals' role and interactions with their organizations as they produce help grow the business, I have had a significant change of heart.
Defining what the compensation model is for a sales professional in your organization, I would examine and understand the following first:
1. What the sales process is: Map out the entire sales process from lead generation through qualification activities to proposal generation to strategic development and planning to close.
4. Define the financial allocation for new business and retention: In other words, assign the variable compensation the organization is willing to allocate to the results associated with both growth and retention. This figure is usually derived from a component of the percentage of gross profits associated with growth and retention.
The notion that most sales professionals are solely responsible for their growth efforts is,Cheap Brady Quinn Jersey, in many cases, outdated and misapplied. In most businesses, the sales person now relies on a team of resources to assist them with the client acquisition and management. That they act in concert with the commitment, support, and dependence of a team does not make them solely responsible for, or deserving of, a compensation system that rewards merely one aspect of their role -- results.
This is not to say that all commission only or commission intensive compensation programs are inherently outdated. I am merely articulating an altered philosophical and business perspective that recognizes that sales professionals are not the only people participating in the growth process. Further, their role is often merely not dependent upon or limited solely to new business activities or results. If that is the case in your sales model,Cheap Kenneth Moore Jersey, exclusively or significantly rewarding them for bringing in new business is financially inappropriate. Hence, your compensation model is likely giving undue credit or overemphasizing a desired behavior or expected outcome.
How to Make a Business Grow Without Really Trying That Hard
Wednesday, June 27, 2012, 7:24 AM
[General]
Your Action Plan:
1. Know what results you need.
2. Know what choice of actions you have to achieve your result.
3. Choose the action you will enjoy most.
4. Work hard at it and enjoy the process.
5. Celebrate your successes.... you will have lots of them.
6. Realize that you are building a great business without really trying.
Working Hard and Trying Hard are two very different things.
So, how do you become successful without trying that hard?
The same goes with your business. If you want your business to grow you need to create sales. However,Cheap Kerry Collins Jersey, there are many ways you can create sales. The key to sales success, is to pick out those sales activities that most resonate with you and then commit yourself to them - 100%.
Here is what is important: Know your skill sets, your strengths, your weaknesses, your experience and your activities of desire. Build your business around those things that are most natural and enjoyable for you. If you enjoy what you are doing you will be more energetic, positive and creative in pursuing it. You will be consistent,NFL Sideline Black United Jerseys, good and most importantly, effective at it.
Example: Let's say that you hate cold calls and telemarketing in every way. However, you love going out and meeting new people. You like building relationships. This would mean that face-to-face networking would be a perfect vehicle for your sales activities. It allows you to go out and meet new people, socialize with those you know and form great friendships. You will be marketing and selling without even knowing it.
Focus on doing what resonates for you. Resonate comes from root word, Resonance: "When the frequency of the stimulus is the same,Cheap Shawne Merriman Jersey, or nearly the same, as the natural vibration frequency of the system."
Now, go make money!
Trying Hard is about effort, struggle and resistance. If you have to try harder and harder, it means that something it not working. You are putting out more effort than you need to.
Owning your own business takes a lot of time and energy. You want to make sure you are doing activities that are the most efficient and effective at helping you to achieve the results you need and desire.
Working hard refers to the intensity at which you work. You can be working very hard and still love what you do and truly enjoy your work.
If you network effectively you will develop a great word of mouth referral source. A GREAT way
to do business.
Metaphorically speaking, this is like when you do something that "feels good" or" feels right." We have all had this experience haven't we? You start to do some type of activity and you say, "Oh, I Just LOVE this." or "This is fun." or " This is cool." That would be resonation.
The 1st 100 Days in Your New Sales Territory Winning Corres
Wednesday, June 27, 2012, 7:24 AM
[General]
Emails are the accepted business standard for most written communications. But, handwritten notes and cards in the customer's mail box are number 1 of all the forms of written communications in business. Statistically, they are most often read, remembered and responded to. I am not suggesting that sales professionals should start handwriting their business communications. I am suggesting that handwritten notes of appreciation can be a powerful tool. I mail notes to clients, prospects and colleagues when I wish to convey a sentiment or evoke a response where an email would fall short. Few would disagree that appropriate handwritten notes in sales can be a powerful relationship building business tool.
Over time, many learn that written humor is a skill and a risky endeavor in business emails. What you think is hilarious or a cute reference in your written communications can be easily misunderstood. In business it is best to leave comedy writing to comedy writers. Unless you are really good at penning a joke, just say "no" to your urge to write something funny.
"Have an unyielding personal policy to be timely with all your call-backs and written communications."
The best rule-of-thumb is to simply request a call-back in your voice mail message. It is a very good idea not to attempt to accomplish more. But, often in business it is expeditious to let the one you are calling know the reason for your call. If your verbal message is to be long or has multiple topics or points, make it your habit to let your voice mail recipient know that at the very beginning of your message. Say that you have, "...2 quick topics" or, that your message, "...may take 30 or 40 seconds". This will give your recipient the option of saving your message for later. It will also prevent the one you're calling from mistakenly deleting your message early; not realizing you had a second topic. Most importantly, be the "Champion for Brevity".
Technology has solved all the above. Yet, I am confident only a very few in sales know about or,Cheap Nate Clements Jersey, are taking advantage of the recent advancements and web services. I took the time to fill-out a handwriting-font-form and provided several of the ways I write my signature. I mailed the form to the web based service. My handwriting font is now accessible for me to mail business postcards and enveloped cards from my laptop or mobile phone. The service stuffs and addresses the envelopes, uses real stamps, and mails my personal notes, in my handwriting the next morning. The cards and envelopes are very professional in look and feel. I use the image of my company's logo on the front with a header that reads, "from the desk of...". I can now send a handwritten message as easily as sending an email.
My wife spent time as a GM for a fine dining corporation. Employees in her restaurants new here famous adage,Cheap Randy Moss Jersey, "if you've got time to lean, you've got time to clean'. In other words, if you're on-the-clock,Cheap Eddie Royal Jersey, then stay busy. The same applies to road warriors. Driving to your first appointment or from one appointment to another can be good customer contact time. I like music, sports talk radio and socializing on the phone with my friends as much as the next sales professional. But, effective business use of travel time will set you apart. Here are a few ideas that will help you take full advantage of your time behind the wheel.
Let's begin with the most basic of good ideas.
"Don't complain and don't explain"
"Your voice mail lead-in message should be an anxiety reliever"
We all know to promptly return calls, texts, and emails from our customers. But calling or emailing to say, "I don't have the answer" or, "the answer is no" or, "The part is on back order and I don't know when it will be available", causes even the most experienced Sales Professional to hesitate. You may think the problem is not your fault, but you're the one that is going to take the heat when you call. Or, you think it best not to call until you have some good news. The best option is simple. Make the call immediately. Let the customer know that you are on top of the situation and will be giving them regular updates on your progress. Oddly, this is an opportunity to positively set you apart in their eyes. If you empathically and diligently effort a solution you will, at the same time, be growing your personal relationships with the client. The problem they are having with your company may be out of your control and you may not be able to affect a quick or positive outcome. Handled correctly, you will be seen as one who did everything you could to help. And, regardless of their frustrations with your company, they will remember your efforts and chose to continue to do business with you.
"Friday, December 23rd; this is John with ABC Corp. I'm sorry I missed your call. Leave a message and I'll call you back today."
"Use your windshield time for customer care and to grow your business"
Update your car's "hands-free" technology (microphone and speakers) to give you the highest quality of clean sound. Your customers will be as irritated as you would be when fielding a call with poor or inaudible sound quality.
"Keep your emails sweet"
Take a moment to pre-plan each day's travel in and around your Sales-Zones (Sales-Zone = a segment of a sales territory that can be canvassed or worked in 2 to 4 days). Often you are being pulled into a territory-zone to further develop specific sales, qualify leads, or address customer needs. The best use of your windshield time is to extend the length of your stay and develop your relationships in the Sales-Zone. Before hopping in the car, make a list of all those in and over your sales funnel that you will want to make appointments to visit. Making plans by searching contact lists and reading texts and emails while driving is much less effective. More importantly, I am sure it breaks many states' "Distracted Driver Laws".
"If you are going Off-The-Grid, let them know"
"Business emails: no place to practice your standup routine"
Practice the "Economy of Words" when writing business emails. Years ago, while boarding a plane I noticed a sign overhead. It read, "Bathrooms Aft". It would be difficult to craft a clearer message with greater brevity. When I think of short emails I remember the example of "Bathrooms Aft". Lovers may pour over every word of a partner's email, but everyone else, particularly in business wants the sender to get to the point - fast! I appreciate the old adage, "If I had more time, I'd write a shorter letter".
"A mailed handwritten note sets you apart"
"Make time every day for emails"
Here are a few "Best Practices" for the emails of Sales Professionals in the field.
Practice the discipline of updating your business contact lists daily in your company's CRM, laptop and mobile phone. You will thank yourself for years to come and your travel time will be that much more productive when using voice command calling and voice texting.
It only takes 45 seconds to re-record your company voice-mail lead-in message. Make it a habit to update your lead-in at the end of a work day. Colleagues and customers in Eastern time-zones who call before the sun comes up will be nicely impressed as well.
A sweet greeting or salutation is a good way to off-set the smart brevity of a business email. Something as simple as beginning with, "Good morning John" or "Sally - Good Afternoon" can let your email reader know that all is well and friendly that follows. And yes, first names are most always acceptable. Should you be in a true gray-area regarding the use of the recipient's first name or, have a need to be a little more formal, try the following: "Dear Mr. Jones (Dave)".
These were my excuses for not mailing a handwritten note.
Apply these 3 tips for working while driving and you will add several affective hours to your sales week. You will truly be "Working Smarter, Not Harder".
My handwriting was, at best, average
I've become dependent on "spell-check"
I am a slow proof reader of my own work
Stamps, cards, and envelopes required prior planning
It was significantly faster and easier to send the text or email
I don't have the time right now to pen a note and mail it
"Keep your emails short"
If you are going to be unable to read emails for a day or more, be sure to use your "Out-of-Office" notification feature. Many of your colleagues in the field only use this feature if they are vacationing for a week or more. Be sure your auto-send notification lets them know when you're returning and provides alternative people to call should there be an urgent matter.
"Less is more when leaving a voice messages for customers and colleagues"
It is never a good idea to manage a heated topic or a misunderstanding in an email. You may think your logical and righteous paragraph will win a convert but, very often, it does the opposite.
In my series, "The 1st 100 Days...", I provide tips and tools that I have learned over a selling career that spans 3 decades. Bad communication habits and mistakes made by a new Sales Professional in their territory can greatly hamper success. This is critically true when it comes to a sales professional's responsiveness to customers and how correspondence is managed. Here are a few good tips and rules-of-thumb that will help you sidestep the pitfalls and drive your sales success.
Obviously, respond to or, at minimum, personally acknowledge receipt of emails and texts as soon as possible. If it is a busy day, be sure to schedule 2 or 3 times during the day to return written communication.
The tips I provided here were learned over decades. They have save me time, earned me sales, and helped me avoid problems and pitfalls. Pick the ones you like and make them your good habits going forward and, especially for "The 1st 100 Days in Your New Sales Territory".
The smart practice of turning your mobile phone off during an appointment will send your customers to your voice mail. The most common last words of a voice-mail lead-in message are, "...and I'll get back to you right away". Your caller has heard this promise from others a thousand times. They know that many a company representative does not do anything "...right away". A simple way to help relieve customer "call-back anxiety" is to have your lead-in message assure them that you are On-The-Job and actively working today. And, remember to always keep your lead-in message short. Telling callers to leave a detailed or short message, to wait for the tone, to leave a call-back number, etc., is no longer necessary. Here is just one example of a brief, call-back anxiety relieving lead-in message that you can use for your company voice-mail.
Why Create New Business Lists
Wednesday, June 27, 2012, 7:24 AM
[General]
,Cheap Ronnie Brown Jersey
New business lists should not only be made with care, they should also be very specific on what you want to have the information on. They should not be, for example, 200 pages long and contain every business in a 400 miles radius. Limit them to those it will be beneficial to associate with and with who you can hope for later partnerships with in order to gain mutual market growth.
One possible method to segment your new business list would be to have 3 lists: one with businesses that have a good stance, one where businesses have an equal stance and one where you single out businesses you will not deal with. You should then order this list by age, as the older the company the more likely longevity the relationship is likely to have. However, do not always go by this rule, every business was new at one stage.
With the economy in a constant flux: with issues from the credit crunch to new members joining the EU opening up more trading routes, it is always wise to keep an eye out for possible moves your businesses might make in order to establish a greater market share for its products and in order to increase profits or reinvest in a new market. However,Cheap Redskins Jerseys, creating a new business list is not something to be done in a day or two, it demands high levels of research and commitment to detail. You need to remember that each business that you may choose to work with can not only change your stance in the market, but also change how people and other businesses perceive your business and where your business ethics stand for the better or the worse.
New business lists should include not only the names and age of the companies you may want to deal with in the future, but also the contact details, the past affiliations, their ethics (you don't want to be working with an animal testing firm if your anti animal testing) and even their current businesses dealings in order to make sure you can not be linked to any bad seeds that competitors might use in order to steal the public's opinion and make them doubt your businesses validity. For example, you being a UK manufacturing company who deals with a similar company, but they import 50% of their clothes from china: fine for them but it may raise suspicion on your business.
Many businesses build up what they call new business lists. These lists include details such as past dealings with other businesses and manufacturers, as well as possible businesses to work with in the future. It has been, and always will be,Cheap Derrick Ward Jersey, key to a businesses growth to create new business lists on at least a yearly basis if not bi-yearly. The reason I say new business lists, rather than list, is that you should segment your possible business partners into sections.
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