Great Sales Results Come From Great Sales Techniques

    Wednesday, July 4, 2012, 3:02 PM [General]

    For those who need to sell face to face be sure to dress well and have a smile at all times. Always adopt a friendly approach towards your customers and if you have a particular target customer call him to fix an appointment if needed. If gatekeepers do not let you enter be friendly and don't lose your temper. Maintaining the Bond The one sales technique that you must always remember is that you must make your customer your friend and try not to cause inconveniences to him. Come across patiently and confidently and win over his trust and he is sure to invest in your product! Make sure that your approach is not too aggressive,Cheap Brett Favre Jersey, especially if you are in telesales. Remember that people are always busy and so don't be nagging or stretch your introduction too long. The beginning of your conversation must be striking and throughout the chat try to keep your customer glued on. Make the offer interesting and be sure that you are giving out all the information that you need to in an interesting and objective manner. Your voice modulation and pitch must be pleasant! Try to break away from routine closing techniques and invent newer and more innovative ones! Another important thing is that make sure that you are well informed about what you are selling and can answer all question that may be thrown at you with ease, only then will your customer accept you as a viable salesman! It is important to have good negotiation skills because it is an important part of sales techniques! Try to offer attractive discounts and offers that will interest your customer and will ensure him that you are offering the best price and bargain. Be soft while negotiation is in process especially if you are dealing with an executive customer. You must not come across as being too desperate. It is important to keep in mind that time is money in a sales profession. Thus, before you set foot in the market make sure you have done your research well. That is an important sales skill which you must cultivate. Find out the kind of customers that you would like to target and who would be interested in your product. Once,Cheap Cardinals Jerseys, you have found out your target area where you want to sell and have zeroed in on the kind of customers you want to approach the chances of your success are sure to improve manifold! This is a sales technique that can give you a clear advantage as compared to your competitors. The job of selling to people is perhaps one of the most difficult,Cheap Phil Taylor Jersey! The best sales techniques however, are those that help you to put yourself in the shoes of your customers. It is only then that you will know what it is that you must do to convince them to buy what you are selling because it is needless to say that no one wants to part with their money easily! The sales techniques that you adopt must not be too pushy and at the same time must be good enough to convince people and you will sell best when you have done your research and know who you must sell to! To Whom To Sell? Most importantly, you must not be rude when hit with complaints about your product and must at all times be ready to help and take care of your customer, failing this you can never retain a customer because once he has lost faith in you he will never come back to you. Moreover, a major point to note is that you must make the customer feel comfortable and come across to them as trustable. Always remember that the greatest sales tips will coax you to be friendly and familiar to your customers because only then will they trust you with their money! How to Sell? The author introduces: 24H JERSEYS is a privately owned sports goods company with a history of nearly 4 years.We have the professional factory behind us manufacturing all sports jerseys.Click here Read More
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    Selling Your Mortgage Product Over The Answering Machine

    Wednesday, July 4, 2012, 3:02 PM [General]

    So.....dangle the carrot,Chad Pennington dolphin Jersey, give them a reason to call you back. Even more convenient, if we don't want to listen to the message, we simply delete it. So how do you do that? So, if you are cold calling or following up on a lead someone gave you or on one that you bought from a mortgage lead company, you need to be absolutely sure that your message is not deleted. For starters,Cheap Steven Jackson Jersey, get to the point. State who you are and why you are calling. Having something scripted in front of you as to avoid pauses and rambling. Smile as you talk and speak confidently, it reflects in your voice. Don't give the receiver of the message the impression that you are slumped over your desk and annoyed that you have to make phone calls at seven o'clock at night. In this scenario you will never get a call returned, if its not deleted first. I don't encourage taking other loan officers customers away but if you have the resources to provide the best product for the lowest cost than there is not a reason in the world why you should keep it to yourself. Now, when they do call you back, make sure you are prepared to give them a presentation on the product or products you have available. Getting someone to call you back takes skill and work. So once they call you back you have won half the battle, and if they are calling you back it is because they need what you have to offer so make sure you are prepared to give it to them. Answering machines are very convenient for anyone that can't answer the phone, is on another line, or as I stated earlier wants to screen their call. Say something such as "I reviewed some of your information and I believe I have a product with a good rate that will fit your needs. Please call me to discuss these products further." It is so important to give the customer a reason to call you back, it is imperative that you peak their curiosity. Believe me, nine times out of ten they will call you back even if they are already working with someone. It helps to gather as much information as you can before hand so you have at least some idea of what products you have that may benefit them. Trust me,Cheap R.White Jersey, if you have something to benefit them, they will listen. If you are a loan officer than you are no stranger to the telephone, which means you are not a stranger to answering machines. Also used widely to screen phone calls. The author introduces: 24H JERSEYS is a privately owned sports goods company with a history of nearly 4 years.We have the professional factory behind us manufacturing all sports jerseys.Click here Read More
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    Diagnosing a Dying Sales Department

    Wednesday, July 4, 2012, 3:02 PM [General]

    A look at sales training is next on my list. How are the sales representatives being trained? What methodology are they using? How do they get trained on new offerings? How have they been trained to manage opportunities through the pipeline? The marketing department, if there is one, is next. I want to compare the message Sales is sending with the message Marketing is sending. I also want to understand how they coordinate their efforts in the end goal of bringing in more business. If your sales department is inconsistent, struggling or darn near dead, look at the quality and quantity of your leads,Cheap Paul Posluszny Jersey, analyze your forecast, focus on managing the top of the sales funnel and take this list and use it to find the root cause of your problem, don't get caught up treating symptoms. The next stop is the individual forecasts of the sales team, present and past if available. I want to understand how leads are collected and the process determining how a lead is converted to an opportunity and how it moves its way through the system toward a close. I want to know what specific information a sales representative used to rank every opportunity on his or her forecast. The final sales numbers should not be a measurement tool because it is too late at that point to do anything about it. Final sales numbers are only a gauge, measuring your sales success for one moment in time. No different than a customer survey or comment card after a sale measures overall customer service on a single sales transaction. The Services, Support & Systems Engineers The Services, Support & Systems Engineers A good sign would be to see multiple sales metrics in place and seeing Sales Managers actually use them to manage their business. (CRM packages setup and used properly are a great source of information assuming the stored information is current, complete and accurate.) The marketing department, if there is one, is next. I want to compare the message Sales is sending with the message Marketing is sending. I also want to understand how they coordinate their efforts in the end goal of bringing in more business. Next I want to meet with the services manager. I want to understand how he decides what he will train his staff on, how they maintain certifications, how skill sets are allotted to the various offerings the company sells, and if there is communication with Sales to keep them in lock step with what Sales is actually selling. I want to understand the overall company direction. What are the company objectives? What are the company commitments to vendors and distribution relationships? What is the company sales message? Etc. If your sales department is inconsistent, struggling or darn near dead, look at the quality and quantity of your leads, analyze your forecast, focus on managing the top of the sales funnel and take this list and use it to find the root cause of your problem, don't get caught up treating symptoms. C-Level Executives Sales Metrics Summary In the early days I only looked at the Sales department but as I worked through the challenges I began to expand my scope because many of the problems manifesting themselves in Sales I found were created by seeming innocuous decisions made in other parts of the company. Decay in a sales organization can come all the way from the top, manifested in bad policies or poor communication that puts various departments in isolated silos. From my experience it is the well connected CEO,Cheap Falcons Jerseys, or oddly enough the lowly Sales Manager that is in the best place to diagnose these problems internally. I want to understand the overall company direction. What are the company objectives? What are the company commitments to vendors and distribution relationships? What is the company sales message? Etc. Over the years it has been my job to identify sales issues, diagnose sales health and return sales organizations to top form. As a result, I have learned where to look for the signs of decay. Here is a rough version of the roadmap I use to find the problems. I also want to understand what they are selling and equally important, what they are not selling and why. This helps me understand what other departments outside of sales I need to visit. Usually this will tell me there is no consistent process for converting leads in place and the present standard is a combination of guess work and wishful thinking. The Marketing Department The Sales Managers C-Level Executives Sales Training Process Decay in a sales organization can come all the way from the top,Cheap K.Williams Jersey, manifested in bad policies or poor communication that puts various departments in isolated silos. From my experience it is the well connected CEO, or oddly enough the lowly Sales Manager that is in the best place to diagnose these problems internally. Most companies don't know their sales department is dead until they begin to smell the corpse and see their sales numbers fall off a cliff into Lake Competitor. The Forecast Summary If the metrics are out of whack or missing I look for the Sales Manager to understand how he is managing his team and how he reviews his sales pipeline. How are the Sales Managers measuring their existing sales team's performance? More often than not, I find that the sales organization as a whole is only using one sales metric consistently, final sales numbers. Next I want to meet with the services manager. I want to understand how he decides what he will train his staff on, how they maintain certifications, how skill sets are allotted to the various offerings the company sells, and if there is communication with Sales to keep them in lock step with what Sales is actually selling. In the early days I only looked at the Sales department but as I worked through the challenges I began to expand my scope because many of the problems manifesting themselves in Sales I found were created by seeming innocuous decisions made in other parts of the company. You can't steer a dog by its tail and if you try you will eventually end up stepping in it. The same is true of the Sales department. The Marketing Department Typically I find that a struggling sales department has a Sales Manager that is spending too much time looking at the bottom of the sales funnel or has never been trained how to measure his team's performance. The author introduces: 24H JERSEYS is a privately owned sports goods company with a history of nearly 4 years.We have the professional factory behind us manufacturing all sports jerseys.Click here Read More
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    Tips For Ticket Brokers - What is a Presale

    Wednesday, July 4, 2012, 3:02 PM [General]

    ,Chad Ochocinco bengals Jersey Another good thing about presales is that the prices for the tickets sold to ticket brokers are lower than those which will be sold to the public, thus you have an extra advantage. If you are lucky enough to get some good tickets you may make big profit out of them. Keeping track of the presales can be a good way to find good tickets at affordable prices. So start looking for a presale password for the next important even and try your luck in the ticket broker career. The advantages of a presale are numerous, starting with the fact that not everyone can take part at it. Because they require a password, presales are often accessible only for ticket brokers, while the public must wait for the sale to get tickets. This also means that you can come up with tickets on the market before they are put on sale at the venues, which will bring you extra chances of making good money. However, there is a disadvantage about presales too. The number of tickets available at this stage is quite small and number of people who rush in to buy tickets is relatively high,Cheap Tim Hightower Jersey, so that you may end up with few or no tickets after all. Due to the numerous advantages a ticket broker career offers many people have thought of starting such a business. For those who are not acquainted with the requirements of such a job, it may seem harder at first, but once they know some of the ways in which they can purchase tickets at a lower price, before they are put on sale for the public things will not seem so difficult anymore. To get tickets for a better price than their face value it is useful to attend a presale. How you can easily guess from its name, a presale is a sale for especially organized for ticket brokers, which takes place before the releasing of the tickets on the market,Cheap Josh Cribbs Jersey, for the public. The author introduces: 24H JERSEYS is a privately owned sports goods company with a history of nearly 4 years.We have the professional factory behind us manufacturing all sports jerseys.Click here Read More
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    How to Pitch In 2 Minutes for Sales Presenters

    Wednesday, July 4, 2012, 3:02 PM [General]

    What do you say in those 2 minutes to create the impact of a 20 minute presentation?,Cheap Buccaneers Jerseys Take a sheet of paper and answers these three questions: In fact,Cheap John Kuhn Jersey, creating this pitch should be your first priority as a sales presenter. The process will give you a lot of clarity about your product or service, which in turn will reflect as conviction in your voice when you make your next sales presentation. Happy selling! 1. TANGIBLE BENEFIT: What is the one most important tangible benefit offered by your product? The benefit should be clearly measurable. Here is my suggestion to make your 2 minute pitch. 2. SIGNIFICANT DIFFERENCE: How is your offering significantly different from any other such offering? The difference should be an obvious one. Your answers to these questions are the 2 minute pitch. There is a lot of science behind those 3 questions. They directly influence the decision making process of your customers. 3. CLEAR PROOF: What is the proof for your claim? The proof should be credible enough for the customer to accept without question. There is no point searching for words at that point in time. You need to be ready with that pitch - upfront, if you want to make it big as a sales presenter. Here is the caveat. Though the questions are simple and direct,T.J. Houshmandzadeh Jersey, the answers to those questions may not be easy to find. Take the time necessary to come up with the best answers. Call up your existing customers, visit your 'Product' department or interview the highest producing sales people to get the clues. The time spent on this is worth its weight in gold. It happens too often to ignore. You spend hours working on your elaborate presentation. You spit and polish your pitch with colorful charts, testimonials and a project plan. When you reach the meeting room, your client says, "Bob! I have to rush for an urgent meeting. Show me what you've got in 2 minutes." The author introduces: 24H JERSEYS is a privately owned sports goods company with a history of nearly 4 years.We have the professional factory behind us manufacturing all sports jerseys.Click here Read More
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    Turning Prospects Objection of 'NO' Into a 'YES' Sale!

    Wednesday, July 4, 2012, 3:02 PM [General]

    For a few thousand dollars you stand to make many more thousands of dollars from selling quickly and no longer paying your monthly carrying costs. Is this something that might appeal to you? (this is a trial close - head nodding YES...) My previous life (not as a home stager) I was a Sales Manager for a billion dollar service company. I trained account reps and account managers how to turn a 'prospect' into a 'client'. The selling system that I used then is the same one I use today and teach in my home staging course. Most times this 'Typical Selling Cycle' follows this exact pattern yet it can a miss a step or two. You may find that you need to go back and handle the prospect's objections more than once. One of the very best ways to handle home sellers and/or realtors objections is to anticipate them already. The most common objection for home sellers and realtors is about the cost. They often have a preconceived misconception that home staging is extremely expensive. My question back to them when they ask me this is: Expensive compared to what? Having the house sit on the market because it doesn't stand out from the competition. Does that make sense to you? Typical Selling Cycle: Prospecting - who might be interesting in purchasing your home staging services? Qualifying - how serious are they about staging and when? Consultation/Information Meeting - gather information and build rapport Offering Features & Benefits - what will you offer and how will it benefit your prospect? HANDLING OBJECTIONS- clarifying and understanding what exactly are they objecting to Trial Closing - getting the head nodding 'yes, yes,Cheap Jets Jerseys, yes' Closing the Sale - the client signs your contract and gives you $$$$$ HANDLING OBJECTIONS YOUR RESPONSE: From my experience I know your home is one of the biggest investments in your life. Wouldn't you be willing to invest a small percentage of your future profits to make the most possible money you can? (this is a trial close - head nodding YES...) A 'prospect' is someone who has not yet bought your services but who,Cheap Greg Lloyd Jersey, if taken through the sales cycle step-by-step can be turned into a 'client'. We all know people don't like to be sold but they do like to buy! So remember when you are selling, put yourself in your prospects shoes and think about how you would like to be 'sold to'. Turning Prospects Objection of 'NO' Into a 'YES' Sale! TYPICAL SALES CYCLE - HANDLING OBJECTIONS - TURNING A 'NO' INTO A 'YES' SALE! OBJECTION FROM A REALTOR: I don't want to pay for the staging services? YOUR RESPONSE: You don't have to pay for the staging services. In my experience,Cheap DeAngelo Hall Jersey, most realtors who pay my nominal consultation fee look really great in the eyes of their client. I can upsell my services once I meet the home seller, and they can pay for the staging. How does that sound? (this is a trial close - head nodding YES...) The good news about a prospect having an objection is that they are actually engaged in conversation with you AND they want to know more! You may be the best home stager on the planet but the reality is you are always going to have to deal with objections. So let's find out how you can do that. OBJECTION FROM A HOME SELLER: I don't know if I can afford this? The author introduces: 24H JERSEYS is a privately owned sports goods company with a history of nearly 4 years.We have the professional factory behind us manufacturing all sports jerseys.Click here Read More
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    Sell Books - Revealed - 3 Powerful Steps to Grow Your Book S

    Wednesday, July 4, 2012, 3:27 AM [General]

    1. Create a promotional plan and follow it religiously. Incorporate actions steps by a schedule to grow your book sales. Drive yourself by focusing on how you can help other people solve their most pressing problems and they will come to see you as a trusted advisor.,Cheap Roddy White Jersey Nowadays people are really into do-it-yourselfing. They are economizing and looking for ways to make money. If they know you have available to them books with information that can help them make money,Chad Pennington dolphin Jersey, they will come to you to get your quality content. The obvious way to increase your book sales is by promoting yourself in many ways. So, know you can benefit from this article to help you do just that. Revealed - 3 powerful steps to grow your book sales. 2. Before you write your books,Cheap Earl Thomas Jersey, look at the marketing trends. When you see sponsored links and lots of pay-per-click sites regarding your niche, you can be sure people have money to pay for that expertise. Make sure you book contains expertise others crave. One of the best business choices and decisions you can make is to assure you already have a market for your topics. Think about all the people that are suffering today in your niche market. Your information products and reduce or end their suffering. 3. Newspapers typically write to a reader that can easily understand concepts and ideas a 7th or 8th grader can understand. Do the same thing with your books. Provide information that people already say they want and you can grow your book sales easily. The author introduces: 24H JERSEYS is a privately owned sports goods company with a history of nearly 4 years.We have the professional factory behind us manufacturing all sports jerseys.Click here Read More
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    POS Systems For Business Sales

    Wednesday, July 4, 2012, 3:27 AM [General]

    The POS system can also keep track of the specific time when certain items were purchased. You can also determine the time when there is a high number of clients coming into your store. This will enable you to make the necessary adjustments to work schedules. You can also improve your product displays in order to give customers more buying options during peak selling periods.,Cheap Isaac Sopoaga Jersey Whether you are after POS for retail or POS for hospitality,Cheap Jeremy Maclin Jersey, they have a common denominator: POS systems can significantly reduce excess workload. The result is that you will enjoy faster and more efficient business transactions. You will be able to process your customers' transactions quickly and you will also be able to accept more forms of payment. There will be fewer sales entry errors so the waiting time for customers will be greatly reduced, giving your staff that extra time to serve more customers. In the past, many business owners have their doubts about POS systems because they initially thought that they would be difficult to understand and integrate into their existing system. Other were simply not sold to the idea of upgrading their system to a computerized one. Modern POS systems have dismissed most of these concerns. They are now easy to install and operate. POS equipments such as touch screen menus, handheld units, closed circuit television and even cash registers with advanced features are now commonly used in various business establishments. Tracking your inventory would be a breeze as the system can inform you whether you are running low on a product so you can place orders to the suppliers accordingly. This is important because if you run out of supplies before a new delivery arrives,Cheap Joe Klecko Jersey, then you will surely lose sales. On the other hand, if there is excessive supply of a particular item, then you are wasting storage space and money that could have been used to cover other expenses. A POS system allows you to monitor your inventory in real time so you can identify which products are selling and which are not. As such, you can effectively plan so that you can keep your shop stocked with the more popular products. In general, you can take advantage of the multitude of benefits provided by POS systems that can help you to effectively manage the entire business operation. POS system for retail software applications are now available at more affordable prices and can include applications for customer information management, employee management, inventory management, revenue and financial management systems, etc. These applications can give you instant sales reports and use integrated credit card processing and authorizations through a secured Internet gateway. The author introduces: 24H JERSEYS is a privately owned sports goods company with a history of nearly 4 years.We have the professional factory behind us manufacturing all sports jerseys.Click here Read More
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    How to Upsell a Customer

    Wednesday, July 4, 2012, 3:26 AM [General]

    Here are some tips on how to upsell customers most efficiently:,Cheap Bob Griese Jersey Ensure the upsell is for the clients,Cheap Anthony Gonzalez Jersey, not you. Your viewpoint while approaching an upsell must concentrate on the benefits it provides to the customer. This means you must take some time to consider the customer's possible apprehensions or concerns about the first purchase, and then make an upsell product that satisfies that want or concern. If your client needs help after the sale, consider providing a membership website with a forum. Make your targeted client's life easier through your upsell. If you can provide an upsell which simplifies your client's life,NFL Lights Out Black Jerseys, you will earn a lot of income from your sales efforts. Let us say that you are selling an ebook on dieting, an upsell which makes your clients life easier would be a recipe book that is filled with tasty recipes that fit the diet. Understanding the concept of upselling will allow you to avoid leaving money on the table. This article can help with how to upsell a client and make a lot of income from every sale. Upselling is merely providing an extra service or product to a customer who just purchased from you. There is much to be said for winning a customer's trust, therefore an upselling concept which is outside the box, giving away a primary item for the cost of shipping (this gets them using their credit card) and then following up that with a giveaway instantly with an upsell. All these above-mentioned tips will help you in making a lot of money from each sale you make. Upselling is where the revenues skyrocket since it will always be simpler to sell an extra product to an existing customer than try to look for a brand new client. The author introduces: 24H JERSEYS is a privately owned sports goods company with a history of nearly 4 years.We have the professional factory behind us manufacturing all sports jerseys.Click here Read More
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    Sell an Experience, Not a Product!

    Wednesday, July 4, 2012, 3:26 AM [General]

    As you begin your day today, ask yourself, "How can we create a great experience?" Let's take a look at a few things that allowed Ford's stock to rise 700% over the last couple of years: 2. Streamline. Ford had 97 models when Mulally took over. Now they have 20. Don't try to be a "Jack of all trades and a master of nothing." Work on doing something exceptionally well and you will stand out. When I started my speaking career,Cheap Colts Jerseys, I also owned a vacuum cleaner business, a janitorial company, a health chef business, and was a speaker. I thought that people would be impressed at the diversity of my interests. Instead I found myself having a hard time focusing on 4 completely unrelated ventures. When I placed 100% of my focus on helping people via delivering meaningful messages of motivation,Cheap Lee Evans Jersey, and business took off. What can you lose in your business? I was captivated by an article that I read this morning featuring Ford CEO Alan Mulally. When Mulally took over the reigns at Ford, the company was at the edge of the cliff along with the other US automakers, peering down the well of bankruptcy. Unlike his competition who leaped into bed with the government (which is kind of like taking money from the mob), Mulally insisted on making Ford great again. The same can be said for colleges who listen to their customers (students). Many institutions seek to please their unions and faculty first, and then let the students know what they will be left with. Kaplan University has a great ad campaign where they reassure you that you can learn at your pace, using your preferred method of learning, and will even actively work at placing you in a job in your preferred field. Why? That is what their clients demanded! 1. Be cool. Many businesses sell products that they like, not necessarily what the customer likes. Ford recognized a need for technology and sleekness. By using sync technology,Cheap Owen Spencer Jersey, they effectively created a 4000 lb. smart phone and the unique experience that goes along with it. 3. Ditch the naysayers. The board at Ford was stuck in their ways when it came to integrating technology into their vehicles. You cannot ignore the importance of constantly refining and researching unique features and benefits to owning your product. They fired the board and replaced them with people who were a bit more open minded. Who do you bounce ideas off of when it comes to your business? Your parents, your cousin Eddie, and people who don't know a thing about your business? I would encourage everyone to be a part of a mastermind group. This collaborative group allows you to share ideas and help each other out. You won't always like what your partners will say, but you will love the result! The author introduces: 24H JERSEYS is a privately owned sports goods company with a history of nearly 4 years.We have the professional factory behind us manufacturing all sports jerseys.Click here Read More
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    Sales Lessons From A Tide Brand Manager - Persuasively Selli

    Wednesday, July 4, 2012, 3:26 AM [General]

    State the Idea - Tell them a brief statement of the idea that you are recommending as a solution to their problem in a way that makes it compelling. Keep this brief and get a quick nod that they understand your idea. They may not agree with it YET but they must at least understand it. This works. Take it from my personal experience and the experience of tens of thousands of others as well. This doesn't apply only to selling products to buyers at companies. It applies to all selling situations. I know that the technical folks will say that the B2B sale is different. Yes it is,Cheap T.J. Yates Jersey, but the same idea works there as well. I have used this technique in many different situations. There are many different selling formats and yet all of them that have been successful are based on the problem - solution idea. First,Reggie White packers Jersey, crystalize the problem that the buyer is facing and get agreement to the problem and then offer your solution, which is of course based on your brands. At Procter & Gamble this has been honed to a fine art by salespeople. They call it the Persuasive Selling Format. At Clorox, it is called SIERE. At other companies it may be called the 5 Selling Steps. But they all are virtually identical. Reinforce Key Benefits - What's in it for them? How does this really solve the problem they are having or the opportunity upon which they want to capitalize? What are the key reasons that they should accept your idea and recommendation and move forward? Experience shows that there are always three solid reasons to offer to the buyer. That provides enough strength and doesn't cloud the issue with weak support. It causes you and the buyer to focus and be memorable. The buyer should be nodding agreement to each of the benefits as they understand them. All sales people have these 5 steps memorized and I can still recall them now after 30 plus years. In fact I can recall when I skipped a step and lost the sale too. Here is how it works. John If you want more information on this lesson from Procter & Gamble or on any of the others in this series, contact us. We will be happy to help you. Thanks, Summarize the Situation - After the opening ice breaker chat, identify a problem that either has been identified by the buyer on a previous call or is generic to their situation. You can also share key facts, information or industry trends to set up the discussion. It is important that the problem be easy to agree with and not be controversial. You do not want to spend a lot of time on the problem. You need to sell the solution. This set up gets the buyer nodding in agreement with you and hopefully you can keep that happening as you work down to the order. Suggest Easy Next Steps -The Close, the Close!!!! The most effective method to work into the Close is to suggest an easy next step that makes the buyer continue to nod agreement. To some extent this calls for an assumptive close, where you assume the buyer is going to agree with the basic proposal and now you are ironing out some small detail. It can be as simple as asking, "Do you want this Wednesday or Thursday? Do you want this in red or blue?" Once you have agreement to that easy next step just write up the order. Explain How It Works - Once you've clearly stated the proposition, provide details of the recommendation. Typically, this includes information about the product,Cheap Falcons Jerseys, the promotion, the support being provided, the pricing and the execution timing and logistics. Provide the information in "layers". That means, give them the summarized version of each element of the information and if they require more provide what is necessary. Many, many sales have been lost by clouding the issue in the buyer's mind at this point or providing so many details that they tune out and you lose them. There are a number of significant lessons that have been learned over the course of a 23 year career at Procter & Gamble like I had. This is part of a series of articles which will share some of those lessons. The author introduces: 24H JERSEYS is a privately owned sports goods company with a history of nearly 4 years.We have the professional factory behind us manufacturing all sports jerseys.Click here Read More
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    Growing Your Business Requires Closing the Gap Between Sales

    Wednesday, July 4, 2012, 3:26 AM [General]

    In all honesty, there truly should not be a line between sales and service. To create a high performance culture truly requires that all employees (internal customer) understand that their first role is selling from a service perspective. For his business,NFL Lights Out Black Jerseys, Customers Are The Entire Reason. He understands that without clients his company would not be in business. All employees understand their role in the sales process and will do what is necessary to build loyal customers. One of my sales coaching clients does not have a separation between sales and service. Hanging throughout the offices and even within the warehouse are signs with this one word: CATER For many businesses, there is a distinct line between sales and customer service. To ensure that the sales process is executed without problems, separate departments have evolved addressing what are perceived to be sales issues and customer service issues. Yet is this really effective given the research about customer turnover,Cheap Fred Taylor Jersey, the time to earn a signed commitment and how quickly sales leads become cold? Increase sales Loyal customers What potentially happens when separate departments are created without this understanding, this common phrase becomes the mantra "That is not my job." This often heard and repeated phrase turns off the very people necessary for the success of the organization regardless if they are external (paying clients) or internal (employees) customers. Given the cost to acquire a new patron is estimated to be three to 10 times higher than to maintain an existing one, does it not make sense to have everyone understanding the purpose of business? By removing the line between sales and customer service will increase sales and find your organization with more loyal customers because you CATER to them. When the sales process is executed flawlessly, the end result is: What would happen if any organization began with the end in mind by coming back to the purpose of business? Simply speaking, all organizations exist to first attract and then to retain loyal customers. Therefore,Cheap Calvin Johnson Jersey, all organizations and consequently their employees are sales professionals. The author introduces: 24H JERSEYS is a privately owned sports goods company with a history of nearly 4 years.We have the professional factory behind us manufacturing all sports jerseys.Click here Read More
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    Keep Your Appointment Book Full Using Scheduler Software

    Wednesday, July 4, 2012, 3:25 AM [General]

    For every business, customers are the key to success. For service-based businesses, keeping a full appointment book is the ultimate goal. There are a couple of easy features in appointment scheduler software that can help to keep your appointment book full. A waiting list is also a helpful feature in appointment software for keeping your sales calendar full. A waiting list keeps the names of customers who would like an appointment sooner than the date they already have booked, or would like to schedule a specific time or employee. So, if a customer cancels an appointment,Cheap Nick Barnett Jersey, your scheduler can look at the waiting list to find another customer who can fill that open time slot. If your appointment book is not as full as you would like,Cheap Felix Jones Jersey, you can use your past appointment information to solicit new appointments. You can send email messages or prepare letters directly from your scheduler software. The emails or letters could contain marketing messages about your services with special offers or promotions that may appeal to your customers and make them want to set up another appointment. Another way to keep your calendar full is to schedule recurring appointments. This may not be applicable to all service-based businesses, but it is a very efficient way for tutors, for example, to quickly book multiple visits for a customer all at one time. When your scheduler is booking the appointment, they can simply click on the repeating appointments button and select whether an meeting should be repeated daily, weekly, monthly, or yearly. Scheduling recurring appointments is an easy way to fill up your calendar. These easy and fast tools can be found in scheduler software and can help keep your date book full. Email appointment reminders, book recurring appointments, keep a waiting list, and send out promotional marketing emails and letters to book more appointments for your business. The first way to keep your appointment book full is to remind your customers of their appointments, so they don't forget about them. You can send email appointment reminders directly from scheduler software. It's easy to pull a list of customers who have an appointment scheduled between specific start and end dates. Then you can format an email with the subject line, salutation, and text of the email including merge fields for appointment time,Cheap Greg Jennings Jersey, type of service, description of service, and service provider. That email can be sent to the list of customers who have upcoming appointments. Your appointment scheduler can send out email reminders every day to a list of customers who have appointments scheduled the next day. Emailing appointment reminders will help eliminate no-shows. The author introduces: 24H JERSEYS is a privately owned sports goods company with a history of nearly 4 years.We have the professional factory behind us manufacturing all sports jerseys.Click here Read More
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    Recruiting Salespeople - The Right Ones

    Wednesday, July 4, 2012, 3:25 AM [General]

    Start looking before you need someone - Build a pool of candidates in advance so you have options, as often the worst hiring mistakes are made because of time pressures. Ask friends and business colleagues for recommendations. Evaluate your current team and skill set - Never recruit a sales person who is not better than your existing sales people. This will ensure you are continually raising the standard of your sales team - the only exception to this would be if you have a plan to train this person into a top performer that will raise the standard of your sales team. Examine employment records - Ensure they have demonstrated success and stability in previous roles and that you are not just a stepping stone to something bigger. Use objective sales behavioural assessments - This will uncover everything you didn't know or find out at the interview. People buy from people and often Business Owners recruit in their own image and end up with a "mini me". That's great if the Business Owner is a sales professional but not so good if he is an entrepreneur or technical wizard, as they do not always make the best sales people. Don't "blue sky" the job - Never inflate the earning potential or how great your company is. Tell the candidates how difficult the job is and how demanding you are going to be, give them warts and all. This is much cheaper in the long run. Think of yourself as Sir Alex Ferguson the football manager of Manchester United,Cheap Shawne Merriman Jersey, always looking to improve your squad. Recruit some stars of today, your Ronaldo's, your Rooney's, then recruit the reliable Gary Neville's and Patrice Evra and finally bring in some kids with the potential to be top performers next year or the one after and train, coach and develop them. The most important thing in sales is not the people, it's the right sales people (motivated, ambitious, hungry), in the right place (out of your office, as there aren't usually any customers in there), doing the right things (asking questions and listening), at the right time - the best time to increase sales is always right NOW,Cheap Chris Ivory Jersey! Whilst there are never any guarantees when human nature is involved, there are some simple basic steps and sales tips that Business Owners and Directors can take to mitigate the risk of hiring the wrong candidate. Recruiting and building a winning sales team can be time consuming, expensive and frustrating for companies trying to increase sales revenues and margins. Whether you are recruiting for Business Development, Telesales or Account Managers, every role in sales is challenging to fill successfully. A sales person on a basic salary of £30,000 per annum, can have cost the business over £10,000 in 3 months when you take into account salary, employers national insurance, expenses and opportunity costs. For a small business this expense can set their growth back over a year and often if it is the company's first sales recruit,Cheap Eagles Jerseys, the owner is reluctant to then dive straight back into the job market even if the right recruit does eventually come along. The author introduces: 24H JERSEYS is a privately owned sports goods company with a history of nearly 4 years.We have the professional factory behind us manufacturing all sports jerseys.Click here Read More
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    Improve Order-To-Fulfillment Process With WebForms

    Wednesday, July 4, 2012, 3:25 AM [General]

    Let's first look at a fairly common and flawed process and then explore a solution using Web Forms, which web-enables order-to-fulfillment, eliminates redundant data entry and electronically routes between sales,Cheap Chiefs Jerseys, engineering, accounting, order processing and shipping departments. A new streamlined process using Web Forms might look like this: Customer goes to your website and fills out a new order or quote request, or simply calls a salesperson who takes their order. In either case, the order or quote information is immediately captured to a web-based form where it can be monitored and tracked until the order is completed. Once captured, the order form is electronically routed to various departments where they add their information to the all-encompassing form. Once it clears these steps, the quote or order can be entered or captured automatically into the order processing system and fulfilled. If your company spends considerable man-hours tracking orders between the time a product quote is requested and the actual product is shipped, using Web Forms technology can assist you in streamlining your fulfillment process. This pain point is widespread in industries where products or services are customized - manufacturing for example. In some cases the order or quote request can get lost before it actually gets entered into the order entry system. Because these steps are likely done via paper documents being passed around in a manila folder or a steady stream of "reply all" emails, the chance of errors or the quote request getting lost in translation is very high. Problems are often found in customer support prior to shipping or even worse, by the customers themselves. Not only are these mistakes completely avoidable, but companies can lose considerable profits and damage brand equity when employing imperfect order-to-fulfillment processes. Unfortunately, this scenario may sound all-too-familiar. The current process may go something like this: An order is received by email, phone or fax for your product or service. In some instances, the product is mass-produced and can just be grabbed from the shelf and shipped. This particular order however, requires a quote for product customization. Because of this,Cheap Keiland Williams Jersey, the quote request needs to be routed from sales to the development or engineering team for a review to make sure they can fulfill the customer's special order. Once engineering has determined they can configure or build the product to specifications, the accounting team needs to estimate the product cost,Cheap Chad Ochocinco Jersey, margins needed and the final pricing for the product. The order can finally get entered into the order entry system for processing, shipping and billing. If you're looking to improve your order-to-fulfillment process and want keep your customers happy, consider using Web Forms technology to streamline your customer and vendor business processes. By capturing the quote information at the beginning of the process and tracking it until the time the order is entered and shipped, we have averted the dreaded "you screwed up my order" call and have delivered the product correct to specifications and on time. The author introduces: 24H JERSEYS is a privately owned sports goods company with a history of nearly 4 years.We have the professional factory behind us manufacturing all sports jerseys.Click here Read More
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    Get More Sales Closings by Reversing

    Wednesday, July 4, 2012, 3:25 AM [General]

    Buyer: "No.",Cheap Nick Mangold Jersey Old school sales theory teaches that when a seller asks for the order (closing the sale) and it is not immediately accepted,Sidney Rice seahawks Jersey, a tug-of-war ensues, known as "overcoming objections." Using the little-known technique of Reversing will result in easier sales and better client-seller relationships. Q: Can you get this in black? By using the Reversing technique and using your listening skills, you will be on the way to closing more deals and having fun in the process because your client no longer sees you as a salesperson; rather you are now seen as a trusted advisor. Seller: "Other than the money issue is there anything else that you are concerned about?" Buyer: "We have a lot of work right now; I'd like to think about it some more when I don't feel so rushed." Seller: "What will happen to your department's productivity if you delay the order?" Seller: "If we can meet or exceed Yogi's offer, do you still want to do business with us?" Buyer: "No." Let's reload the same conversation, only this time we will use the Reversing technique. Buyer: "We have a lot of work right now; I'd like to think about it some more when I don't feel so rushed." Do you see the attitudinal shift between the two conversations? In the old school conversation, the seller starts out with a question, but then shifts immediately into declarative statements. You can feel the tension rising from the page as the seller applies pressure to push the deal across the goal line; sensing here, that a fumble now will cost him the game. Seller: "I understand, but we won't be able to give you the discount price and free shipping if you wait any longer. Many of my best customers felt the same way as you do right now. But when they got their product, they found that their productivity went through the roof! And I trust you will feel the same way too! But, we got to get the ball rolling-here, sign and here-initial it, you won't regret it, I promise! Reversing is easy to understand, but hard to do. We are conditioned to directly answer a question. When that happens, turn your direct answer into a question at the end of your statement and you will be right back on track. Here's an example: New Answer: (Reversing) Yes! Is black your favorite choice? Buyer: "It will continue to decline, but I'm not sure we have enough money to purchase your solution. Do you have better financing than what you've shown me? Seller: "At this point, are there any reasons why we shouldn't move ahead on your order?" Seller: "Does that mean if you delay,Cheap Charles Mann Jersey, you'll feel less rushed? An old school closing conversation sounds like this: Seller: "All I need is your OK here and here and we will have the order expressed shipped, so that you will have it operational by next Wednesday; at the very latest." Buyer: "I'm not sure I am ready to go ahead with this. Can I think it over-it's a big decision?" Seller: "What financing options have you investigated so far?" On the other hand, the new school seller continues to ask questions-even when the buyer is asking a question first. Neither party is forced into a defensive posture, allowing for the real objection to surface. Because bonding and rapport has been maintained throughout the sales process, the deal is closed because the seller understands the buyer's pain and is seen by the buyer as being more credible and reliable than the competition. Seller: "I understand; why do you feel that you're not ready? Seller: "I don't understand. It's a terrific deal that we can't offer for much longer." Buyer: "I'm not sure I am ready to go ahead with this. Can I think it over? It's a big decision" Buyer: "Yes. I'd rather do business with you. Yogi is tough to get a hold of because he is usually in the local park scrounging for a free lunch." Reversing, is answering a question with a question. In polite society, we are taught that when a question is asked, we should answer the question; otherwise we will appear to be evasive or even rude. Yet, in sales when we answer a question with a question, we are showing respect to the buyer's fears that buying now may not be in his best self- interest. Buyer: "I was talking with Yogi over at Jellystone Capital and he can give me a better interest rate, lower monthly payments and less money down than what you are offering. He says that's because he is smarter than the average bear." Old Answer: Yes! And twelve other exotic colors. The author introduces: 24H JERSEYS is a privately owned sports goods company with a history of nearly 4 years.We have the professional factory behind us manufacturing all sports jerseys.Click here Read More
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    How to Close More Training Clients

    Tuesday, July 3, 2012, 6:12 PM [General]

    2. If you quote your price too early, before the client knows what you have to offer, you will always kill the sale. You ask a question yourself, and it's a special one - it's the first thing that should come out of your mouth every time you start talking to a prospective client. It sets you on the road to closing nearly every new high-value client that comes your way. It's what I call it the $100,Cheap **** Butkus Jersey,000 dollar question, and it's this: And most importantly ... There are two rules of selling to always remember: Unfortunately, this is where a lot of trainers screw it up. They try too hard to get the clients money, and forget the most important part - the relationship. Even if the client wants to make "money" the primary factor by asking you the price up-front, don't answer them. That's it - doesn't sound too complicated does it? But don't be fooled because it accomplishes a few very important things. It gets your customer talking about their favorite subject - themselves. They start telling you what's wrong with them and why they're not happy. If you follow up with some well placed questions like "how long have you had that problem", or "what are you doing now to fix it", you're creating an even greater satisfaction gap and setting the stage for the sale to close automatically. The best part is you'll get almost no resistance at the end of the sale - they did the entire job of telling you what they're doing now is wrong,Cheap Heath Miller Jersey, and where they want to be in the future. And through listening to all of this, you've built trust. Building that satisfaction gap and trust is all you need. "What are you looking to accomplish?" When it comes to interacting with new potential clients, you should forget the selling part. Instead, seek to understand this new person in front of you, and build a relationship. Selling Personal Training is completely different from the wam-bam sales techniques in other fields. You're selling a personal product,Cheap Nick Mangold Jersey, so it must be sold in a very personal way. So then what do you say? That's right - do not answer them. 1. The one asking the questions has control in the sale (you want to make sure that's you). Do you hate selling? Good. You don't have to do it anymore. The author introduces: 24H JERSEYS is a privately owned sports goods company with a history of nearly 4 years.We have the professional factory behind us manufacturing all sports jerseys.Click here Read More
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    Do You Make This Seemingly Unimportant But Costly Sales Mist

    Tuesday, July 3, 2012, 6:11 PM [General]

    There is a project manager's rule you should know about: "If it isn't in writing, it didn't happen." You see, putting it in writing makes it real. In a virtual working environment, formally summarizing has never been more important. Nor has it ever been easier. Make this sales administration activity part of your sales process and see what happens. However,Cheap Tracy Porter Jersey, there's one administrative duty many ignore, thinking there's time to catch up on later, or do it and not manage it correctly. It is the meeting summary. If you work with a contract team, or hand off responsibility to a customer management support team please, please, please, do everyone the courtesy and great favor, including to yourself, to include these summaries of agreement with your hand-off material. A typical salesperson spends up to 75% of his time on administrative duties. I heard Dennis Ross speak a while back and purchased his book, "Statescraft And How to Restore America's Standing in the World". When I reached chapter 9,Cheap Johnathan Joseph Jersey, "Negotiations", I wanted to re-title the book: "Salescraft And How to Restore Your Buyer's Confidence and Improve the Effectiveness of Salespeople". Write it down and share the summary, paying particular attention to what has been agreed to. You minimize or eliminate the risk of wasting time from rehashing unnecessary old business, losing momentum, and potentially damaging the sales process. Here's a sales consultant and copywriter's perspective about rule #12: "Summarize agreements at the end of every meeting." This is the only way to be certain that stakeholders and interested parties have the same understanding of where you are in the process. If you are working on several sales engagements, consider this suggestion. Use a cover page. Insert a table with four-to-six cells in a Word document to summarize your summaries. Create a distribution matrix and make sure stakeholders get a copy of the summary in a timely manner; preferably within 24 hours of the meeting,Cheap John Hannah Jersey, and at least on an agreed upon schedule. Do not wait until you are sitting in negotiations. Summarizing a meeting in writing, what is agreed to and what remains to be addressed, remains the best way to maintain a lasting and accurate record of events and accomplishments. These summaries also provide an opportunity to keep your manager advised of your progress, and lets him know what you are working on... The kinds of things that may be beyond the Customer Relationship Management software report he looks at weekly to gauge your activity and rate your performance. The author introduces: 24H JERSEYS is a privately owned sports goods company with a history of nearly 4 years.We have the professional factory behind us manufacturing all sports jerseys.Click here Read More
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    How to Sell to Small Businesses

    Tuesday, July 3, 2012, 6:11 PM [General]

    ,Cheap Michael Huff Jersey 11. Educate us how to use your products or services,Cheap John Riggins Jersey, never assume we know. Use short videos or webinars. It's ok to speak about your product but don't oversell 9. Make it easy to do business with you. We're impatient so ensure your website and other order processing systems are simple 7. When calling a large corporation entrepreneurs like talking to somebody that can make decisions quickly. Empower your employees that deal with small business to make quick decisions 8. In small business all relationships are personal. Our business is our life. Don't be afraid to ask us for referrals. If we love your product or service we'll tell our friends 6. Get testimonials from happy customers and include it in your marketing materials and on your website 1. Employ people that understand small business. If possible,Cheap Jermichael Finley Jersey, employ people that have owned a small business in the past or were brought up in a family of entrepreneurs. 4. Get involved in the small business community. We love buying from corporations that support us 3. Be open and honest when dealing with entrepreneurs. If we realize you've lied to us we'll bad mouth you forever 10. Make it easy for us to return stuff if we're not happy. I just bought a new printer and the process to return the printer is taking me more time than it took to buy it. I'll probably recycle the 3 month old printer and buy a new one. I won't buy from your company again 5. Simplify your pitch keep the jargon for the big companies. Keep it simple tell us the price and the benefits and give us 3 options 2. They want to deal with people that respect some of the challenges they face on a daily basis. Get your HR department to get your sales people trained up on how to deal with small business 12. Segment your market and develop products and services for different stages of growth. Owners are loyal so you want to get them while they're in start up phase The author introduces: 24H JERSEYS is a privately owned sports goods company with a history of nearly 4 years.We have the professional factory behind us manufacturing all sports jerseys.Click here Read More
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    The One Sales Skill Every Top Producer Has Mastered

    Tuesday, July 3, 2012, 6:11 PM [General]

    Listening, in and of itself, probably isn't enough to have you shatter sales reps. It will give you a big edge over your peers, however, and it makes everything else in the selling process a lot easier. The more you want to listen,Chiefs Jerseys, the more comfortable your customers are going to be with you. In the more comfortable they become, the easier time you're going to have bringing in new accounts. They are all good listeners: Don't let your customer waste their breath; take notes on important things they have to say. Like active listening, not only does the act of jotting down notes show that you're interested in your clients wants and needs,Cheap Bruce Smith Jersey, but it forces you to pay closer attention than you might otherwise. It's easy to let your mind drift when you're simply sitting there, but harder when you have to write down the salient points. Let customers tell you everything you want to know. It's strange that more salespeople aren't good listeners, but I suspect it's because they don't have the patience to hear their buyers out. Or, it could be that they just don't see the value. Take notes: Here are four ways to improve your listening, and increase your selling potential the same time: Practice active listening. Being a good listener is about more than just being quiet. I always advise producers to practice what I call "active listening." That means that, rather than simply looking at your customer, you lean in, give feedback, and show them that you are interested in what they're saying. This isn't just a show for their benefit; the more you act like you want to hear what they are saying, the more engaged you become. So, going through the physical motions of being a good listener can actually make you more attentive. I don't want you to make the same mistake. Remember this important rule: customers will tell you anything and everything you need to know to close a new sale, if you will only let them. Too many sales people shoot themselves in the foot by speaking when they should be quiet. Give prospects and clients this space to tell you about what they want to buy,Cheap Michael Crabtree Jersey, and they will. There are a lot of different ways to succeed in sales, and talking to a number of men and women who have made millions in commissions will prove that fact. While some will point to their skills in prospecting, others to their motivation or negotiating expertise, few of them will credit the one quality that I've found nearly every top producer shares. The best salespeople don't always have a lot in common when it comes to the way they approach selling situations. In interviews with thousands of them, however, I've noticed that just about every one of them is a great listener. Follow these tips, and their example, and you can use your listening skills to open new accounts faster. Ask the right questions. To get the right answers, you have to ask the right questions. In a lot of selling situations, this is going to be easy, since you're going to deal with the same kinds of issues day in and day out; still, it's not a bad idea to write down questions you might have beforehand. Part of being a good listener - and a strong salesperson - is remembering to ask for the right details when it counts. The author introduces: 24H JERSEYS is a privately owned sports goods company with a history of nearly 4 years.We have the professional factory behind us manufacturing all sports jerseys.Click here Read More
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