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POS Systems For Business Sales
Wednesday, July 4, 2012, 3:27 AM
[General]
The POS system can also keep track of the specific time when certain items were purchased. You can also determine the time when there is a high number of clients coming into your store. This will enable you to make the necessary adjustments to work schedules. You can also improve your product displays in order to give customers more buying options during peak selling periods.,Cheap Isaac Sopoaga Jersey
Whether you are after POS for retail or POS for hospitality,Cheap Jeremy Maclin Jersey, they have a common denominator: POS systems can significantly reduce excess workload. The result is that you will enjoy faster and more efficient business transactions. You will be able to process your customers' transactions quickly and you will also be able to accept more forms of payment. There will be fewer sales entry errors so the waiting time for customers will be greatly reduced, giving your staff that extra time to serve more customers.
In the past, many business owners have their doubts about POS systems because they initially thought that they would be difficult to understand and integrate into their existing system. Other were simply not sold to the idea of upgrading their system to a computerized one. Modern POS systems have dismissed most of these concerns. They are now easy to install and operate. POS equipments such as touch screen menus, handheld units, closed circuit television and even cash registers with advanced features are now commonly used in various business establishments.
Tracking your inventory would be a breeze as the system can inform you whether you are running low on a product so you can place orders to the suppliers accordingly. This is important because if you run out of supplies before a new delivery arrives,Cheap Joe Klecko Jersey, then you will surely lose sales. On the other hand, if there is excessive supply of a particular item, then you are wasting storage space and money that could have been used to cover other expenses. A POS system allows you to monitor your inventory in real time so you can identify which products are selling and which are not. As such, you can effectively plan so that you can keep your shop stocked with the more popular products.
In general, you can take advantage of the multitude of benefits provided by POS systems that can help you to effectively manage the entire business operation. POS system for retail software applications are now available at more affordable prices and can include applications for customer information management, employee management, inventory management, revenue and financial management systems, etc. These applications can give you instant sales reports and use integrated credit card processing and authorizations through a secured Internet gateway.
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24H JERSEYS is a privately owned sports goods company with a history of nearly 4 years.We have the professional factory behind us manufacturing all sports jerseys.Click here Read More
How to Upsell a Customer
Wednesday, July 4, 2012, 3:26 AM
[General]
Here are some tips on how to upsell customers most efficiently:,Cheap Bob Griese Jersey
Ensure the upsell is for the clients,Cheap Anthony Gonzalez Jersey, not you. Your viewpoint while approaching an upsell must concentrate on the benefits it provides to the customer. This means you must take some time to consider the customer's possible apprehensions or concerns about the first purchase, and then make an upsell product that satisfies that want or concern. If your client needs help after the sale, consider providing a membership website with a forum.
Make your targeted client's life easier through your upsell. If you can provide an upsell which simplifies your client's life,NFL Lights Out Black Jerseys, you will earn a lot of income from your sales efforts. Let us say that you are selling an ebook on dieting, an upsell which makes your clients life easier would be a recipe book that is filled with tasty recipes that fit the diet.
Understanding the concept of upselling will allow you to avoid leaving money on the table. This article can help with how to upsell a client and make a lot of income from every sale. Upselling is merely providing an extra service or product to a customer who just purchased from you.
There is much to be said for winning a customer's trust, therefore an upselling concept which is outside the box, giving away a primary item for the cost of shipping (this gets them using their credit card) and then following up that with a giveaway instantly with an upsell. All these above-mentioned tips will help you in making a lot of money from each sale you make.
Upselling is where the revenues skyrocket since it will always be simpler to sell an extra product to an existing customer than try to look for a brand new client.
The author introduces:
24H JERSEYS is a privately owned sports goods company with a history of nearly 4 years.We have the professional factory behind us manufacturing all sports jerseys.Click here Read More
Sell an Experience, Not a Product!
Wednesday, July 4, 2012, 3:26 AM
[General]
As you begin your day today, ask yourself, "How can we create a great experience?"
Let's take a look at a few things that allowed Ford's stock to rise 700% over the last couple of years:
2. Streamline. Ford had 97 models when Mulally took over. Now they have 20. Don't try to be a "Jack of all trades and a master of nothing." Work on doing something exceptionally well and you will stand out. When I started my speaking career,Cheap Colts Jerseys, I also owned a vacuum cleaner business, a janitorial company, a health chef business, and was a speaker. I thought that people would be impressed at the diversity of my interests. Instead I found myself having a hard time focusing on 4 completely unrelated ventures. When I placed 100% of my focus on helping people via delivering meaningful messages of motivation,Cheap Lee Evans Jersey, and business took off. What can you lose in your business?
I was captivated by an article that I read this morning featuring Ford CEO Alan Mulally. When Mulally took over the reigns at Ford, the company was at the edge of the cliff along with the other US automakers, peering down the well of bankruptcy. Unlike his competition who leaped into bed with the government (which is kind of like taking money from the mob), Mulally insisted on making Ford great again.
The same can be said for colleges who listen to their customers (students). Many institutions seek to please their unions and faculty first, and then let the students know what they will be left with. Kaplan University has a great ad campaign where they reassure you that you can learn at your pace, using your preferred method of learning, and will even actively work at placing you in a job in your preferred field. Why? That is what their clients demanded!
1. Be cool. Many businesses sell products that they like, not necessarily what the customer likes. Ford recognized a need for technology and sleekness. By using sync technology,Cheap Owen Spencer Jersey, they effectively created a 4000 lb. smart phone and the unique experience that goes along with it.
3. Ditch the naysayers. The board at Ford was stuck in their ways when it came to integrating technology into their vehicles. You cannot ignore the importance of constantly refining and researching unique features and benefits to owning your product. They fired the board and replaced them with people who were a bit more open minded. Who do you bounce ideas off of when it comes to your business? Your parents, your cousin Eddie, and people who don't know a thing about your business?
I would encourage everyone to be a part of a mastermind group. This collaborative group allows you to share ideas and help each other out. You won't always like what your partners will say, but you will love the result!
The author introduces:
24H JERSEYS is a privately owned sports goods company with a history of nearly 4 years.We have the professional factory behind us manufacturing all sports jerseys.Click here Read More
Sales Lessons From A Tide Brand Manager - Persuasively Selli
Wednesday, July 4, 2012, 3:26 AM
[General]
State the Idea - Tell them a brief statement of the idea that you are recommending as a solution to their problem in a way that makes it compelling. Keep this brief and get a quick nod that they understand your idea. They may not agree with it YET but they must at least understand it.
This works. Take it from my personal experience and the experience of tens of thousands of others as well. This doesn't apply only to selling products to buyers at companies. It applies to all selling situations. I know that the technical folks will say that the B2B sale is different. Yes it is,Cheap T.J. Yates Jersey, but the same idea works there as well. I have used this technique in many different situations.
There are many different selling formats and yet all of them that have been successful are based on the problem - solution idea. First,Reggie White packers Jersey, crystalize the problem that the buyer is facing and get agreement to the problem and then offer your solution, which is of course based on your brands. At Procter & Gamble this has been honed to a fine art by salespeople. They call it the Persuasive Selling Format. At Clorox, it is called SIERE. At other companies it may be called the 5 Selling Steps. But they all are virtually identical.
Reinforce Key Benefits - What's in it for them? How does this really solve the problem they are having or the opportunity upon which they want to capitalize? What are the key reasons that they should accept your idea and recommendation and move forward? Experience shows that there are always three solid reasons to offer to the buyer. That provides enough strength and doesn't cloud the issue with weak support. It causes you and the buyer to focus and be memorable. The buyer should be nodding agreement to each of the benefits as they understand them.
All sales people have these 5 steps memorized and I can still recall them now after 30 plus years. In fact I can recall when I skipped a step and lost the sale too. Here is how it works.
John
If you want more information on this lesson from Procter & Gamble or on any of the others in this series, contact us. We will be happy to help you.
Thanks,
Summarize the Situation - After the opening ice breaker chat, identify a problem that either has been identified by the buyer on a previous call or is generic to their situation. You can also share key facts, information or industry trends to set up the discussion. It is important that the problem be easy to agree with and not be controversial. You do not want to spend a lot of time on the problem. You need to sell the solution. This set up gets the buyer nodding in agreement with you and hopefully you can keep that happening as you work down to the order.
Suggest Easy Next Steps -The Close, the Close!!!! The most effective method to work into the Close is to suggest an easy next step that makes the buyer continue to nod agreement. To some extent this calls for an assumptive close, where you assume the buyer is going to agree with the basic proposal and now you are ironing out some small detail. It can be as simple as asking, "Do you want this Wednesday or Thursday? Do you want this in red or blue?" Once you have agreement to that easy next step just write up the order.
Explain How It Works - Once you've clearly stated the proposition, provide details of the recommendation. Typically, this includes information about the product,Cheap Falcons Jerseys, the promotion, the support being provided, the pricing and the execution timing and logistics. Provide the information in "layers". That means, give them the summarized version of each element of the information and if they require more provide what is necessary. Many, many sales have been lost by clouding the issue in the buyer's mind at this point or providing so many details that they tune out and you lose them.
There are a number of significant lessons that have been learned over the course of a 23 year career at Procter & Gamble like I had. This is part of a series of articles which will share some of those lessons.
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24H JERSEYS is a privately owned sports goods company with a history of nearly 4 years.We have the professional factory behind us manufacturing all sports jerseys.Click here Read More
Growing Your Business Requires Closing the Gap Between Sales
Wednesday, July 4, 2012, 3:26 AM
[General]
In all honesty, there truly should not be a line between sales and service. To create a high performance culture truly requires that all employees (internal customer) understand that their first role is selling from a service perspective.
For his business,NFL Lights Out Black Jerseys, Customers Are The Entire Reason. He understands that without clients his company would not be in business. All employees understand their role in the sales process and will do what is necessary to build loyal customers.
One of my sales coaching clients does not have a separation between sales and service. Hanging throughout the offices and even within the warehouse are signs with this one word: CATER
For many businesses, there is a distinct line between sales and customer service. To ensure that the sales process is executed without problems, separate departments have evolved addressing what are perceived to be sales issues and customer service issues. Yet is this really effective given the research about customer turnover,Cheap Fred Taylor Jersey, the time to earn a signed commitment and how quickly sales leads become cold?
Increase sales Loyal customers
What potentially happens when separate departments are created without this understanding, this common phrase becomes the mantra "That is not my job." This often heard and repeated phrase turns off the very people necessary for the success of the organization regardless if they are external (paying clients) or internal (employees) customers.
Given the cost to acquire a new patron is estimated to be three to 10 times higher than to maintain an existing one, does it not make sense to have everyone understanding the purpose of business? By removing the line between sales and customer service will increase sales and find your organization with more loyal customers because you CATER to them.
When the sales process is executed flawlessly, the end result is:
What would happen if any organization began with the end in mind by coming back to the purpose of business? Simply speaking, all organizations exist to first attract and then to retain loyal customers. Therefore,Cheap Calvin Johnson Jersey, all organizations and consequently their employees are sales professionals.
The author introduces:
24H JERSEYS is a privately owned sports goods company with a history of nearly 4 years.We have the professional factory behind us manufacturing all sports jerseys.Click here Read More
Keep Your Appointment Book Full Using Scheduler Software
Wednesday, July 4, 2012, 3:25 AM
[General]
For every business, customers are the key to success. For service-based businesses, keeping a full appointment book is the ultimate goal. There are a couple of easy features in appointment scheduler software that can help to keep your appointment book full.
A waiting list is also a helpful feature in appointment software for keeping your sales calendar full. A waiting list keeps the names of customers who would like an appointment sooner than the date they already have booked, or would like to schedule a specific time or employee. So, if a customer cancels an appointment,Cheap Nick Barnett Jersey, your scheduler can look at the waiting list to find another customer who can fill that open time slot.
If your appointment book is not as full as you would like,Cheap Felix Jones Jersey, you can use your past appointment information to solicit new appointments. You can send email messages or prepare letters directly from your scheduler software. The emails or letters could contain marketing messages about your services with special offers or promotions that may appeal to your customers and make them want to set up another appointment.
Another way to keep your calendar full is to schedule recurring appointments. This may not be applicable to all service-based businesses, but it is a very efficient way for tutors, for example, to quickly book multiple visits for a customer all at one time. When your scheduler is booking the appointment, they can simply click on the repeating appointments button and select whether an meeting should be repeated daily, weekly, monthly, or yearly. Scheduling recurring appointments is an easy way to fill up your calendar.
These easy and fast tools can be found in scheduler software and can help keep your date book full. Email appointment reminders, book recurring appointments, keep a waiting list, and send out promotional marketing emails and letters to book more appointments for your business.
The first way to keep your appointment book full is to remind your customers of their appointments, so they don't forget about them. You can send email appointment reminders directly from scheduler software. It's easy to pull a list of customers who have an appointment scheduled between specific start and end dates. Then you can format an email with the subject line, salutation, and text of the email including merge fields for appointment time,Cheap Greg Jennings Jersey, type of service, description of service, and service provider. That email can be sent to the list of customers who have upcoming appointments. Your appointment scheduler can send out email reminders every day to a list of customers who have appointments scheduled the next day. Emailing appointment reminders will help eliminate no-shows.
The author introduces:
24H JERSEYS is a privately owned sports goods company with a history of nearly 4 years.We have the professional factory behind us manufacturing all sports jerseys.Click here Read More
Recruiting Salespeople - The Right Ones
Wednesday, July 4, 2012, 3:25 AM
[General]
Start looking before you need someone - Build a pool of candidates in advance so you have options, as often the worst hiring mistakes are made because of time pressures. Ask friends and business colleagues for recommendations.
Evaluate your current team and skill set - Never recruit a sales person who is not better than your existing sales people. This will ensure you are continually raising the standard of your sales team - the only exception to this would be if you have a plan to train this person into a top performer that will raise the standard of your sales team.
Examine employment records - Ensure they have demonstrated success and stability in previous roles and that you are not just a stepping stone to something bigger.
Use objective sales behavioural assessments - This will uncover everything you didn't know or find out at the interview. People buy from people and often Business Owners recruit in their own image and end up with a "mini me". That's great if the Business Owner is a sales professional but not so good if he is an entrepreneur or technical wizard, as they do not always make the best sales people.
Don't "blue sky" the job - Never inflate the earning potential or how great your company is. Tell the candidates how difficult the job is and how demanding you are going to be, give them warts and all. This is much cheaper in the long run.
Think of yourself as Sir Alex Ferguson the football manager of Manchester United,Cheap Shawne Merriman Jersey, always looking to improve your squad. Recruit some stars of today, your Ronaldo's, your Rooney's, then recruit the reliable Gary Neville's and Patrice Evra and finally bring in some kids with the potential to be top performers next year or the one after and train, coach and develop them. The most important thing in sales is not the people, it's the right sales people (motivated, ambitious, hungry), in the right place (out of your office, as there aren't usually any customers in there), doing the right things (asking questions and listening), at the right time - the best time to increase sales is always right NOW,Cheap Chris Ivory Jersey!
Whilst there are never any guarantees when human nature is involved, there are some simple basic steps and sales tips that Business Owners and Directors can take to mitigate the risk of hiring the wrong candidate.
Recruiting and building a winning sales team can be time consuming, expensive and frustrating for companies trying to increase sales revenues and margins. Whether you are recruiting for Business Development, Telesales or Account Managers, every role in sales is challenging to fill successfully. A sales person on a basic salary of £30,000 per annum, can have cost the business over £10,000 in 3 months when you take into account salary, employers national insurance, expenses and opportunity costs. For a small business this expense can set their growth back over a year and often if it is the company's first sales recruit,Cheap Eagles Jerseys, the owner is reluctant to then dive straight back into the job market even if the right recruit does eventually come along.
The author introduces:
24H JERSEYS is a privately owned sports goods company with a history of nearly 4 years.We have the professional factory behind us manufacturing all sports jerseys.Click here Read More
Improve Order-To-Fulfillment Process With WebForms
Wednesday, July 4, 2012, 3:25 AM
[General]
Let's first look at a fairly common and flawed process and then explore a solution using Web Forms, which web-enables order-to-fulfillment, eliminates redundant data entry and electronically routes between sales,Cheap Chiefs Jerseys, engineering, accounting, order processing and shipping departments.
A new streamlined process using Web Forms might look like this:
Customer goes to your website and fills out a new order or quote request, or simply calls a salesperson who takes their order. In either case, the order or quote information is immediately captured to a web-based form where it can be monitored and tracked until the order is completed. Once captured, the order form is electronically routed to various departments where they add their information to the all-encompassing form. Once it clears these steps, the quote or order can be entered or captured automatically into the order processing system and fulfilled.
If your company spends considerable man-hours tracking orders between the time a product quote is requested and the actual product is shipped, using Web Forms technology can assist you in streamlining your fulfillment process. This pain point is widespread in industries where products or services are customized - manufacturing for example. In some cases the order or quote request can get lost before it actually gets entered into the order entry system.
Because these steps are likely done via paper documents being passed around in a manila folder or a steady stream of "reply all" emails, the chance of errors or the quote request getting lost in translation is very high. Problems are often found in customer support prior to shipping or even worse, by the customers themselves. Not only are these mistakes completely avoidable, but companies can lose considerable profits and damage brand equity when employing imperfect order-to-fulfillment processes. Unfortunately, this scenario may sound all-too-familiar.
The current process may go something like this:
An order is received by email, phone or fax for your product or service. In some instances, the product is mass-produced and can just be grabbed from the shelf and shipped. This particular order however, requires a quote for product customization. Because of this,Cheap Keiland Williams Jersey, the quote request needs to be routed from sales to the development or engineering team for a review to make sure they can fulfill the customer's special order. Once engineering has determined they can configure or build the product to specifications, the accounting team needs to estimate the product cost,Cheap Chad Ochocinco Jersey, margins needed and the final pricing for the product. The order can finally get entered into the order entry system for processing, shipping and billing.
If you're looking to improve your order-to-fulfillment process and want keep your customers happy, consider using Web Forms technology to streamline your customer and vendor business processes.
By capturing the quote information at the beginning of the process and tracking it until the time the order is entered and shipped, we have averted the dreaded "you screwed up my order" call and have delivered the product correct to specifications and on time.
The author introduces:
24H JERSEYS is a privately owned sports goods company with a history of nearly 4 years.We have the professional factory behind us manufacturing all sports jerseys.Click here Read More
Get More Sales Closings by Reversing
Wednesday, July 4, 2012, 3:25 AM
[General]
Buyer: "No.",Cheap Nick Mangold Jersey
Old school sales theory teaches that when a seller asks for the order (closing the sale) and it is not immediately accepted,Sidney Rice seahawks Jersey, a tug-of-war ensues, known as "overcoming objections." Using the little-known technique of Reversing will result in easier sales and better client-seller relationships.
Q: Can you get this in black?
By using the Reversing technique and using your listening skills, you will be on the way to closing more deals and having fun in the process because your client no longer sees you as a salesperson; rather you are now seen as a trusted advisor.
Seller: "Other than the money issue is there anything else that you are concerned about?"
Buyer: "We have a lot of work right now; I'd like to think about it some more when I don't feel so rushed."
Seller: "What will happen to your department's productivity if you delay the order?"
Seller: "If we can meet or exceed Yogi's offer, do you still want to do business with us?"
Buyer: "No."
Let's reload the same conversation, only this time we will use the Reversing technique.
Buyer: "We have a lot of work right now; I'd like to think about it some more when I don't feel so rushed."
Do you see the attitudinal shift between the two conversations? In the old school conversation, the seller starts out with a question, but then shifts immediately into declarative statements. You can feel the tension rising from the page as the seller applies pressure to push the deal across the goal line; sensing here, that a fumble now will cost him the game.
Seller: "I understand, but we won't be able to give you the discount price and free shipping if you wait any longer. Many of my best customers felt the same way as you do right now. But when they got their product, they found that their productivity went through the roof! And I trust you will feel the same way too! But, we got to get the ball rolling-here, sign and here-initial it, you won't regret it, I promise!
Reversing is easy to understand, but hard to do. We are conditioned to directly answer a question. When that happens, turn your direct answer into a question at the end of your statement and you will be right back on track. Here's an example:
New Answer: (Reversing) Yes! Is black your favorite choice?
Buyer: "It will continue to decline, but I'm not sure we have enough money to purchase your solution. Do you have better financing than what you've shown me?
Seller: "At this point, are there any reasons why we shouldn't move ahead on your order?"
Seller: "Does that mean if you delay,Cheap Charles Mann Jersey, you'll feel less rushed?
An old school closing conversation sounds like this: Seller: "All I need is your OK here and here and we will have the order expressed shipped, so that you will have it operational by next Wednesday; at the very latest."
Buyer: "I'm not sure I am ready to go ahead with this. Can I think it over-it's a big decision?"
Seller: "What financing options have you investigated so far?"
On the other hand, the new school seller continues to ask questions-even when the buyer is asking a question first. Neither party is forced into a defensive posture, allowing for the real objection to surface. Because bonding and rapport has been maintained throughout the sales process, the deal is closed because the seller understands the buyer's pain and is seen by the buyer as being more credible and reliable than the competition.
Seller: "I understand; why do you feel that you're not ready?
Seller: "I don't understand. It's a terrific deal that we can't offer for much longer."
Buyer: "I'm not sure I am ready to go ahead with this. Can I think it over? It's a big decision"
Buyer: "Yes. I'd rather do business with you. Yogi is tough to get a hold of because he is usually in the local park scrounging for a free lunch."
Reversing, is answering a question with a question. In polite society, we are taught that when a question is asked, we should answer the question; otherwise we will appear to be evasive or even rude. Yet, in sales when we answer a question with a question, we are showing respect to the buyer's fears that buying now may not be in his best self- interest.
Buyer: "I was talking with Yogi over at Jellystone Capital and he can give me a better interest rate, lower monthly payments and less money down than what you are offering. He says that's because he is smarter than the average bear."
Old Answer: Yes! And twelve other exotic colors.
The author introduces:
24H JERSEYS is a privately owned sports goods company with a history of nearly 4 years.We have the professional factory behind us manufacturing all sports jerseys.Click here Read More
How to Close More Training Clients
Tuesday, July 3, 2012, 6:12 PM
[General]
2. If you quote your price too early, before the client knows what you have to offer, you will always kill the sale.
You ask a question yourself, and it's a special one - it's the first thing that should come out of your mouth every time you start talking to a prospective client. It sets you on the road to closing nearly every new high-value client that comes your way. It's what I call it the $100,Cheap **** Butkus Jersey,000 dollar question, and it's this:
And most importantly ...
There are two rules of selling to always remember:
Unfortunately, this is where a lot of trainers screw it up. They try too hard to get the clients money, and forget the most important part - the relationship. Even if the client wants to make "money" the primary factor by asking you the price up-front, don't answer them.
That's it - doesn't sound too complicated does it? But don't be fooled because it accomplishes a few very important things.
It gets your customer talking about their favorite subject - themselves. They start telling you what's wrong with them and why they're not happy. If you follow up with some well placed questions like "how long have you had that problem", or "what are you doing now to fix it", you're creating an even greater satisfaction gap and setting the stage for the sale to close automatically. The best part is you'll get almost no resistance at the end of the sale - they did the entire job of telling you what they're doing now is wrong,Cheap Heath Miller Jersey, and where they want to be in the future. And through listening to all of this, you've built trust. Building that satisfaction gap and trust is all you need.
"What are you looking to accomplish?"
When it comes to interacting with new potential clients, you should forget the selling part. Instead, seek to understand this new person in front of you, and build a relationship. Selling Personal Training is completely different from the wam-bam sales techniques in other fields. You're selling a personal product,Cheap Nick Mangold Jersey, so it must be sold in a very personal way.
So then what do you say?
That's right - do not answer them.
1. The one asking the questions has control in the sale (you want to make sure that's you).
Do you hate selling? Good. You don't have to do it anymore.
The author introduces:
24H JERSEYS is a privately owned sports goods company with a history of nearly 4 years.We have the professional factory behind us manufacturing all sports jerseys.Click here Read More
Do You Make This Seemingly Unimportant But Costly Sales Mist
Tuesday, July 3, 2012, 6:11 PM
[General]
There is a project manager's rule you should know about: "If it isn't in writing, it didn't happen." You see, putting it in writing makes it real.
In a virtual working environment, formally summarizing has never been more important. Nor has it ever been easier. Make this sales administration activity part of your sales process and see what happens.
However,Cheap Tracy Porter Jersey, there's one administrative duty many ignore, thinking there's time to catch up on later, or do it and not manage it correctly. It is the meeting summary.
If you work with a contract team, or hand off responsibility to a customer management support team please, please, please, do everyone the courtesy and great favor, including to yourself, to include these summaries of agreement with your hand-off material.
A typical salesperson spends up to 75% of his time on administrative duties.
I heard Dennis Ross speak a while back and purchased his book, "Statescraft And How to Restore America's Standing in the World". When I reached chapter 9,Cheap Johnathan Joseph Jersey, "Negotiations", I wanted to re-title the book: "Salescraft And How to Restore Your Buyer's Confidence and Improve the Effectiveness of Salespeople".
Write it down and share the summary, paying particular attention to what has been agreed to. You minimize or eliminate the risk of wasting time from rehashing unnecessary old business, losing momentum, and potentially damaging the sales process.
Here's a sales consultant and copywriter's perspective about rule #12: "Summarize agreements at the end of every meeting."
This is the only way to be certain that stakeholders and interested parties have the same understanding of where you are in the process.
If you are working on several sales engagements, consider this suggestion. Use a cover page. Insert a table with four-to-six cells in a Word document to summarize your summaries.
Create a distribution matrix and make sure stakeholders get a copy of the summary in a timely manner; preferably within 24 hours of the meeting,Cheap John Hannah Jersey, and at least on an agreed upon schedule. Do not wait until you are sitting in negotiations.
Summarizing a meeting in writing, what is agreed to and what remains to be addressed, remains the best way to maintain a lasting and accurate record of events and accomplishments.
These summaries also provide an opportunity to keep your manager advised of your progress, and lets him know what you are working on... The kinds of things that may be beyond the Customer Relationship Management software report he looks at weekly to gauge your activity and rate your performance.
The author introduces:
24H JERSEYS is a privately owned sports goods company with a history of nearly 4 years.We have the professional factory behind us manufacturing all sports jerseys.Click here Read More
How to Sell to Small Businesses
Tuesday, July 3, 2012, 6:11 PM
[General]
,Cheap Michael Huff Jersey
11. Educate us how to use your products or services,Cheap John Riggins Jersey, never assume we know. Use short videos or webinars. It's ok to speak about your product but don't oversell
9. Make it easy to do business with you. We're impatient so ensure your website and other order processing systems are simple
7. When calling a large corporation entrepreneurs like talking to somebody that can make decisions quickly. Empower your employees that deal with small business to make quick decisions
8. In small business all relationships are personal. Our business is our life. Don't be afraid to ask us for referrals. If we love your product or service we'll tell our friends
6. Get testimonials from happy customers and include it in your marketing materials and on your website
1. Employ people that understand small business. If possible,Cheap Jermichael Finley Jersey, employ people that have owned a small business in the past or were brought up in a family of entrepreneurs.
4. Get involved in the small business community. We love buying from corporations that support us
3. Be open and honest when dealing with entrepreneurs. If we realize you've lied to us we'll bad mouth you forever
10. Make it easy for us to return stuff if we're not happy. I just bought a new printer and the process to return the printer is taking me more time than it took to buy it. I'll probably recycle the 3 month old printer and buy a new one. I won't buy from your company again
5. Simplify your pitch keep the jargon for the big companies. Keep it simple tell us the price and the benefits and give us 3 options
2. They want to deal with people that respect some of the challenges they face on a daily basis. Get your HR department to get your sales people trained up on how to deal with small business
12. Segment your market and develop products and services for different stages of growth. Owners are loyal so you want to get them while they're in start up phase
The author introduces:
24H JERSEYS is a privately owned sports goods company with a history of nearly 4 years.We have the professional factory behind us manufacturing all sports jerseys.Click here Read More
The One Sales Skill Every Top Producer Has Mastered
Tuesday, July 3, 2012, 6:11 PM
[General]
Listening, in and of itself, probably isn't enough to have you shatter sales reps. It will give you a big edge over your peers, however, and it makes everything else in the selling process a lot easier. The more you want to listen,Chiefs Jerseys, the more comfortable your customers are going to be with you. In the more comfortable they become, the easier time you're going to have bringing in new accounts.
They are all good listeners:
Don't let your customer waste their breath; take notes on important things they have to say. Like active listening, not only does the act of jotting down notes show that you're interested in your clients wants and needs,Cheap Bruce Smith Jersey, but it forces you to pay closer attention than you might otherwise. It's easy to let your mind drift when you're simply sitting there, but harder when you have to write down the salient points.
Let customers tell you everything you want to know. It's strange that more salespeople aren't good listeners, but I suspect it's because they don't have the patience to hear their buyers out. Or, it could be that they just don't see the value.
Take notes:
Here are four ways to improve your listening, and increase your selling potential the same time:
Practice active listening. Being a good listener is about more than just being quiet. I always advise producers to practice what I call "active listening." That means that, rather than simply looking at your customer, you lean in, give feedback, and show them that you are interested in what they're saying. This isn't just a show for their benefit; the more you act like you want to hear what they are saying, the more engaged you become. So, going through the physical motions of being a good listener can actually make you more attentive.
I don't want you to make the same mistake. Remember this important rule: customers will tell you anything and everything you need to know to close a new sale, if you will only let them. Too many sales people shoot themselves in the foot by speaking when they should be quiet. Give prospects and clients this space to tell you about what they want to buy,Cheap Michael Crabtree Jersey, and they will.
There are a lot of different ways to succeed in sales, and talking to a number of men and women who have made millions in commissions will prove that fact. While some will point to their skills in prospecting, others to their motivation or negotiating expertise, few of them will credit the one quality that I've found nearly every top producer shares.
The best salespeople don't always have a lot in common when it comes to the way they approach selling situations. In interviews with thousands of them, however, I've noticed that just about every one of them is a great listener. Follow these tips, and their example, and you can use your listening skills to open new accounts faster.
Ask the right questions. To get the right answers, you have to ask the right questions. In a lot of selling situations, this is going to be easy, since you're going to deal with the same kinds of issues day in and day out; still, it's not a bad idea to write down questions you might have beforehand. Part of being a good listener - and a strong salesperson - is remembering to ask for the right details when it counts.
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24H JERSEYS is a privately owned sports goods company with a history of nearly 4 years.We have the professional factory behind us manufacturing all sports jerseys.Click here Read More
Do You Know What Your Salespeople Are Doing
Tuesday, July 3, 2012, 6:11 PM
[General]
The point is, salespeople face rejection most of the time. Even the best are affected by it. It takes superhuman skill to be able to confront rejection all the time and to remain focused and on schedule, without making excuses to slow down or for respite from the battlefront... again. Do not ever believe a salesperson's answer for what are they doing... they have a disease and cannot help themselves.
"That account is too small to call."
They're not feeling well.
They're preparing... for something.
And on and on go the excuses for not doing what they should be doing...
"I am too busy doing paperwork."
"I have worked hard enough today."
They're focusing on good older accounts, presumably supporting the account.
You better. In fact, you had best have exceptional tracking and monitoring controls and systems in place and you had best be examining them constantly. Check and hold your sales force accountable. If you don't, you will not get the results you could potentially be enjoying.
"It's too late to call."
They're hanging out.
"I can't make calls on Fridays or Mondays, it's not a good time. Everyone is focused on other matters."
They're "busy" doing nothing. Busy doing busy work, like spending hours filling out expense reports.
Salespeople have a disease,Cheap Harold Carmichael Jersey, a malady, a genetic imperfection that is impossible for them to control. It's called "believing their own excuses for procrastination".
"I will call them tomorrow."
I know, your salespeople are committed, loyal and work as hard as possible getting the best results they can, all the time...right? NO! It just ain't so, unless you have a system, a clear-cut program outlining exactly what your expectations, goals and objectives are and are tracking the implementation of their efforts to deliver your goals and objectives. Even then, you must monitor these results and hold them accountable for successfully accomplishing the program. The results will be automatic. Then, you will get the most possible out of your sales force,Cheap Sidney Rice Jersey, not because they are lazy and inept, but because it is the nature of a salesperson to make excuses. Sometimes they are good ones, but excuses are still excuses and mean that your salespeople are not following the program.
"It's summer... everyone is on vacation."
Tracking,Cheap Le'Ron McClain Jersey, monitoring and controlling their efforts brings out their best. Leaving them to do it themselves is a failing exercise. It requires systems, accountability, monitoring and constant communication to support your salespeople, helping them to be their best and be on their game as much as possible.
They're focusing on problems that they cannot solve and should not even be thinking about.
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24H JERSEYS is a privately owned sports goods company with a history of nearly 4 years.We have the professional factory behind us manufacturing all sports jerseys.Click here Read More
Skills for Sales Improving the Outcome of a Sales Meeting
Tuesday, July 3, 2012, 6:11 PM
[General]
There are different strategies and skills for sales that you can learn and adopt into your presentations and meetings. Not every strategy or technique is appropriate in a given situation, so you really need to take some time to learn various strategies and then learn which strategies will work best in a given situation.
You can develop new skills for sales that will help you to improve the outcome of your presentation or meeting. If you want to really improve your performance and close more deals, you need to develop skills for sales that allow you to not talk "at" people, but rather to talk to and interact with them in a two-sided conversation. In large groups,Cheap Eli Manning Jersey, it can be difficult to interact with the entire group with a two-sided conversation. In this case, you will want to customize your pitch and let them know right from the start that you understand their needs and wants and that you are here to help them achieve that. If you simply start in with your pitch, you run a serious risk of losing their attention before you really get started pitching your product or service.
When you are a salesperson, you can really shoot yourself in the foot and cripple your chances of closing the deal before your meeting or presentation really gets started. When some salespeople begin their meeting or presentation,Chad Ochocinco bengals Jersey, they go into a trance-like state and start reciting their generic pitch just as they've done dozens of times before. The conversation is completely one-sided,Cheap Nick Barnett Jersey, and the presentation is not geared toward or focused on the customer to whom they are speaking. When the audience or customer catches on to what is going on, they have a strong tendency to simply zone out. Once you've lost your audience's attention, it is very hard to get it back.
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24H JERSEYS is a privately owned sports goods company with a history of nearly 4 years.We have the professional factory behind us manufacturing all sports jerseys.Click here Read More
How to Use Call Tracking Software to Convert Sales Leads
Tuesday, July 3, 2012, 6:11 PM
[General]
2. Call recording: Use the telephone conversation recording capability to record phone calls between your customer and your staff, analyse for sales technique, motivation and overall performance. With this data you should be able to identify training needs, morale issues,Cheap Pittsburgh Steelers Jerseys, and underperformance. Address these and you are one step clearer to converting sales leads into sales.
1. Choose the right call tracking company: Companies are expanding as many are becoming synonymous with SEO. Though many offer a basic service few can offer a full range of services which will help you maximise your sales. To that end choose a company which can offer as many services as possible. At this time there is only one call tracing company in the UK which can offer a service which tracks a call from a keyword right through to the final sale.
A key element to business is converting sales leads into sales. The art of perfecting techniques to encourage people to part with their cash is as old as trade itself. Through using good call tracking software you can maximise the potential of sales leads and encourage more of your customers and clients to part with their cash. In short you can perfect your art.
Good software will provide other information such as keyword tracking and hopefully the company you opt for will provide facilities to take keyword tracking to the nth degree,Cheap Bernard Berrian Jersey, as well as a comprehensive call tracking package.
Converting sales leads is an art, and anything that makes the canvas sharper is a real bonus for your business. Call tracking and keyword tracking software is one artist's tool your business cannot be without.
To enable the most of call tracking software perform the following steps.
3. Monitor call statistics: Similar to call recording through using data analysis call tracking software provides information on how many times a phone rings before it is answered, which department or sales person is delivering the goods and which are not,Cheap Trent Edwards Jersey, and which calls led to a sale. This information can be acted upon to positively affect your business. This tool is especially powerful when combined with call recording.
4. Monitoring missed calls: Good software can record a missed call and notify you within minutes when a call has not been answered. It will also provide you with the contact number of the missed call. Through swift action to call the person back your sales conversions will increase.
The author introduces:
24H JERSEYS is a privately owned sports goods company with a history of nearly 4 years.We have the professional factory behind us manufacturing all sports jerseys.Click here Read More
How Your Procurement Practices Affect Your Sales and Brand
Tuesday, July 3, 2012, 6:11 PM
[General]
Harvey Norman have been asked by activist groups NGO Markets for Change and GetUp.org.au to explain themselves. GetUp.org.au has even gone to the lengths of creating and distributing a viral advertisement, 'No Harvey No' via the internet after the Television Classification Board refused to classify the ad,Cheap Aaron Hernandez Jersey, concerned about potential legal action if they did so. GetUp.org.au have not been deterred and their internet advertisement has reached its nearly 600,000 members Australia-wide. Who's right? Who's wrong? What will be the impact? Who knows?
Let's look at another recent example of public influence; Australia's live export cattle trade is now under intense scrutiny. Why did they let cattle go to these abattoirs? Didn't they know about the poor work practices in play? No one can escape the net.
Professional bodies such as The Chartered Institute of Purchasing and Supply (CIPSA) are now rightly asking questions about how we manage and guarantee supply in an ever changing, often unpredictable and volatile world that is laced with moral causes,Cheap Colt McCoy Jersey, principles and philosophies.
Whether or not GetUp or Harvey Norman are ethically and legally right in their actions, the matter of ethical procurement practices it not going to go away. More frequently people are asking questions about where goods come from, what they are made of,Cheap Buffalo Bills Jerseys, transportation miles, etc. Many people are demanding that businesses act more responsibly when it comes to sourcing and distributing their products.
Remember everybody lives by selling something.
Procurement is now fairly and squarely in the spotlight and choices surrounding sourcing and distribution activities can have a dramatic effect on a company's brand, reputation and sales revenue.
The messages are clear; people want frank, measurable, transparent and ethical selling and procurement practices which discourage inhuman and immoral practices, human and environmental degradation and exploitation, excessive consumption and greed. The focus is moving towards forging legitimate business relationships which serve the environment, people, business and communities recognising that 'we're all in this together'.
Whether you're sourcing product or supplying product it's important to acknowledge that in the blink of an eye, the stroke of a key or the post of a tweet, can have you and your practices under the microscope.
If we are to meet current economic, environmental and social demands and expectations without compromising the ability of future generations to meet their needs, we need to engage in ethical and sustainable selling and procurement practices which support the concept of Sustainable Development as part of our business and community strategies moving forward.
So do your procurement, distribution and selling practices stand you in good stead for the future? Could you stand up to the scrutiny experienced by Harvey Norman?
Sourcing, supply and distribution should never be simply about managing costs but also about managing consumer expectations.
Ethical selling and procurement (purchasing) is now in the spotlight. Harvey Norman's recent publicity surrounding their supposed sourcing and use of Australian native old growth forest timbers in their Chinese made furniture has drawn light on retail procurement practices.
The author introduces:
24H JERSEYS is a privately owned sports goods company with a history of nearly 4 years.We have the professional factory behind us manufacturing all sports jerseys.Click here Read More
Sales People - Pre Qualify the Prospect With a Serious Sales
Tuesday, July 3, 2012, 6:10 PM
[General]
Using a letter as a qualification test can put you in a very powerful position psychologically. Instead of placing you on the side that has to convince the prospect to buy, the prospect will feel as though they have to convince you to sell to them,Cheap Anthony Gonzalez Jersey, that they are worthy enough for your business. Of course this will not work in every case, but it will be another tool you can use.
The sales letter, when used correctly can create a set of appointments for you that are qualified prospects, instead of a bunch of people that are in the "maybe" category. Your closing ratio will be much higher, because they are coming into your office expecting to make a purchase in many cases and only need a few questions answered. Lastly, do not forget frequency. You will need to mail this letter multiple times to the prospect to get the full effect. Many people need 4-5 contacts before they will make a decision.
Create a compelling sales letter using the best presentation terms that you can think of. You could even video tape yourself and have it transcribed. Create a headline that will grab the customer's attention and make them want to read more to find out the question that it poses in their mind (don't give away the whole offer here). Towards the end you need to make some kind of call to action where the prospect will need to get in touch with you to get something in return,Cheap Rex Grossman Jersey, or to find out more information. Perhaps they take a quiz to see if they "qualify."
Beyond finding a prospect that wants what you have to sell, the name of the game in sales success is pre-qualification. This can take many forms, but one of the best ways to multiply your selling efforts is to use a sales letter to get more paying customers in the door. Sure,Brett Favre packers Jersey, you can pre-qualify people over the phone, but you only have one mouth. With a letter you can turn your best sales pitch into a one-way conversation between you and many prospects at once.
If you are in sales of any kind, whether you own your own business, or you are a sales person by trade, you need to develop the skill of multiplying your efforts. If you can create a way of being in more than one place at a time, you are going to make a lot more money. Read on to find out how to multiply your selling efforts with direct marketing sales letters.
The author introduces:
24H JERSEYS is a privately owned sports goods company with a history of nearly 4 years.We have the professional factory behind us manufacturing all sports jerseys.Click here Read More
Writing a Winning Tender
Tuesday, July 3, 2012, 6:10 PM
[General]
It shouldn't happen of course but we all think it does.So what can you do if you think the client has already decided who should win before the bid or tender has been issued.,Cheap John Abraham Jersey
My personal belief is that while it is true that a customer can have bias it is never as clear cut as people believe. Large organisations have high levels of corporate governance hoops to jump through and if your bid is genuinely better and it comes out at a later date then there can be serious repercussions.
2. Reinvent you tender: Right, throw out all the management rubbish, all the "we are bigger, better, stronger, brilliant "nonsense! If you genuinely think the customer is going to award the contract to someone else, throw out all your templates,Cheap James Harrison Jersey, change your approach, your tone, your language. Capture their imagination and make them want to engage with you.
1. Be Brave: You will not win the contract just by being better than the supplier you think it is going to be awarded to. You must be different,Cheap Cam Newton Jersey, very different. You must really challenge the status quo and present a real and viable alternative. Be brave, be innovative and take risks.
No matter how much you feel a contract is already awarded, you can change it if you provide a good enough reason. The trick is of course to find that reason!
3. Turn a negative into a positive: If you think that the contract is already awarded this means that the customer will probably know all about your competitor, good and bad! For instance if it is say a term maintenance contract and you think the client is going to award it to the incumbent, use it to your advantage. Make sure you find out, by any means possible, what they are not good at. Don't highlight their shortcomings, highlight your strengths and successes.
Well the good news is that if it really is the case, apart from time, you have nothing to lose. Based on that simple statement here are some of my ideas:
4. Take away the pain: Large organisations are risk and change averse (and lazy, but I didn't tell you that) You need to be different but not risky. You need to take away any potential pain they may feel by switching (sometimes called switching costs) Manage all their risk out of the contract and reassure them that you have the architecture in place to meet any eventuality. Make it easy for them to change, if that means changing some of your processes, then do it!.
The author introduces:
24H JERSEYS is a privately owned sports goods company with a history of nearly 4 years.We have the professional factory behind us manufacturing all sports jerseys.Click here Read More
Buy Vs Build Approaches To Grow Your Sales
Tuesday, July 3, 2012, 5:20 PM
[General]
If you are interested in leveraging our team to increase revenue for your business, please give us a call. We'll show you how we can help.
Whatever the reason, there comes a time when "doing it the way we've always done it" is no longer effective. Either sales goals aren't being met, you are losing market share and missing opportunities, and business is growing slower than anticipated; or business is going well but you are in the enviable position of being faced with more growth potential than available resources.
Once you have made the decision to outsource, it is important to remember that not all outsourced sales providers are created equally. Look for someone you can trust and are comfortable working with - someone with a track record for success, whose goals and values are aligned with your own.
1. Greaver II, Maurice F. Strategic Outsourcing: A Structured Approach. New York: AMACOM, 1999.
Not All Are Created Equally
On the other hand, for those organizations who have a viable product or service yet don't want to divert current resources to explore new markets, see the value in leveraging outside perspective, want a definitive ROI, are in need of speed-to-market, or want to focus their time and efforts elsewhere in the business, outsourcing is a logical choice,Cheap Victor Cruz Jersey, no matter what stage of the sales cycle they are in.
Buy Vs. Build?
What sales issues have I experienced in the past and how would an outsourced solutions provider fix those issues? How will I be supported? Is it just a sales rep or is there a team to help me grow my business? Does the team I am considering have the management acumen and the systems needed to bring my business to the next level? What are their hiring practices, how extensive is their training and what is their retention rate? Do they have a proven track record?
You Will Know It is a Good Fit If
The determination whether to buy or build a sales force should be based on a thorough understanding of your true strengths and core skill sets; an honest assessment of current infrastructure capabilities and resource availability; and an analysis of how long it would take you to build the infrastructure, necessary to truly compete in your marketplace or break into a new one. Other critical decision factors include where your product or service fits in its adoption life cycle, whether or not you have a definable product and identifiable market,Cheap Fred Biletnikoff Jersey, whether or not your sales problems are due to lack of demand (as opposed to lack of quality sales processes), and if you have the passion and the focus to drive ALL facets of your business without outside help.
Business is fluid. Markets change, needs change, new products are introduced, and others become obsolete. While some sales principles (such as integrity, courage, passion and empathy) will hold true for eternity, the systems which drive business growth and expansion are constantly evolving as are the people who make those systems effective.
Partner Effectively
Outsourcing some, or all of your sales and lead generation functions can be an effective solution.
2. Leslie, Mark, and Charles A. Holloway. "The Sales Learning Curve." The Harvard Business Review. (25 January 2011).
Different Stages, Different Solutions
Benefits of Outsourcing Your Sales
While he was not writing specifically about the sales function, the logic still applies. That said, it is still a big decision to make.
Cost effectiveness and efficiency: Significant infrastructure, training, systems and management expertise are required to build a successful sales organization. Putting all the pieces in place is a large undertaking and may not see ROI for quite some time. By outsourcing with an expert who has the systems in place, you can hit the ground running, whether with a new business, a new product or a new territory.If you have the systems in place, it is all about opportunity cost. What could you be doing if you didn't have to dedicate your time and energy to building a pipeline? A broader perspective: "Third party objectivity will always bring a new perspective," said Greg Tillar, CEO of NuGrowth Solutions, "The beautiful thing about NuGrowth is we don't bring baggage to a relationship. In fact we dream about what is possible. We hire that way, we train that way and continue to embrace the concept that an individual and an organization can change an industry." Focus and Specialization: A lot can be said for the fact that when you buy a sales team, you get just that - a team, from management on down, who is focused entirely on producing actionable, quality leads for your pipeline, acquiring new clients, and perfecting the processes necessary to do so. Time Management:By delegating sales and marketing activities to a competent partner you will gain more time to devote to other critical areas of your business. A world class team: By aligning with a quality outsourced sales team, small to mid-size companies gain access to Fortune 500 level hiring expertise, training, skill-sets, and systems which optimize business intelligence and analytics.
in three distinct phases-the initiation phase, the transition phase, and the execution phase... Each phase requires a different size-and kind-of sales force, and represents a different stage in your production, marketing, and sales strategies."2
Regardless of the reason, the question is how do you adjust your strategy and redeploy your talent? Do you hire additional sales reps and realign your systems from within, or do you partner with a firm with the people, the processes, the expertise and the passion to help you bring your business to the next level?
What to Ask Before You Outsource
In his book Strategic Outsourcing: A Structured Approach, Maurice F. Greaver II writes that, among other things, outsourcing enables organizations to enhance their effectiveness, increase their flexibility,Cheap Broncos Jerseys, obtain expertise and technologies that might not otherwise be available, and acquire innovative ideas. 1
You are gaining new market intelligence. Your partner is organized, consistent and diligent in all of their approaches. Conversations with your sales partner are open and transparent and no one is afraid to discuss difficult issues. Your partner is bringing more to the table than just selling.
It is for just that reason that it is not only start-ups and small businesses who benefit from outsourcing with a reputable partner. Firms such as NuGrowth Solutions, who understand the science of sales force productivity, and have quantitative and qualitative systems in place to track your sales metrics and adjust accordingly, are perfectly positioned to identify process and recommend and execute additional lead generation activities and new sales approaches - wherever you are in your sales cycle.
For organizations who have the available resources - a solid sales and CRM infrastructure, quantitative and qualitative sales metrics, sales management expertise, and a quality sales force large and flexible enough handle an additional workload; sales challenges can be effectively addressed from within the organization.
As Mark Leslie and Charles A. Holloway wrote in their Harvard Business Review article, The Sales Learning Curve, each phase of the sales cycle requires a different approach. "The way to shift the sales learning curve to the left, and reach the break-even point and profitability more quickly, is to track sales yield over time and adjust your go-to-market strategy as you move along the curve. That's because the sales learning process unfolds
If you have a passion for product development and the operational expertise to run your business, but are constrained by current sales efforts or are trying to break into new markets, NuGrowth Solutions can help. We'll bring the people, the processes and the expertise to take your organization to new heights in customer acquisition.
The author introduces:
24H JERSEYS is a privately owned sports goods company with a history of nearly 4 years.We have the professional factory behind us manufacturing all sports jerseys.Click here Read More
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